Published by BAST Ingenieur Informatik UG (haftungsbeschränkt)

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Why should I report an Issue with biiCADo Touch Free for mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BAST Ingenieur Informatik UG (haftungsbeschränkt) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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biiCADo Touch Free Customer Insights

1. However, overall very good and now worth the annual subscription price too :-)This app seems promising and the functionality seems good, but the user experience is ATROCIOUS! It's unnecessarily complicated to do the most basic things (like moving or deleting items).

2. I am more concerned about getting support in the long run then in finding a fix to this snag or conflict or bug or......Its taking a long time to get something done steep learning curb but its kinda good kinda unstable settings change all the time hate turning on osnap for every move.....good enouh for the price.

3. Either way, nice work on this!🙂I appreciate it's similarity to the Auto-Cad version I used for work and would rate 5 stars without hesitation but... Have 1 small issues which would be insignificant and not a factor in rating, that is if I could get a reply addressing it.

4. So in case you don't have your laptop by your side you can use this app for your basic drawing needs.I have a Samsung Note with a stylus and this is a surprisingly difficult program to use 🥴 Not intuitive at all.

5. A 3D program from this company would be a game changer.Cad in your pocket what an app they have created just loved it, it's very efficient and it has almost all those function which you need to edit or make any drawing.

6. For some things I NEED my high end 3D work stations, but for most things I run this program on a Note.

7. The only thing that I would change at this point is to have the annual price be a one time unlock fee instead of an unlock with an expiration.

8. Ok for those with CAD experience, but manual limited to videos accesible on line ONLY! No doc/pdf/txt documentation to refer to while away from the net :-(The app, as far as I can tell, is abandoned.

9. Personally I think the only thing missing for me is the ability to join polylines into one bigger one, as that would be so useful for CNC routing and laser cutting design.

10. My payment also kept failing for this app but works for other? Hire a UC engineer!I've been running this on Notes for a few years.

11. I essentially have an entire design office (along with pdf reference materials and catalogs) in my pocket.

Steps to Troubleshoot & Fix biiCADo Touch Free Issues

1. Fix biiCADo Touch Free Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart biiCADo Touch Free: Restarting the app will resolve most errors.
  2. Update the biiCADo Touch Free App. Here is how:
    1. On Android goto PlayStore » Search for "biiCADo Touch Free" » Open biiCADo Touch Free for mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for biiCADo Touch Free » click "UPDATE".
  3. Clear biiCADo Touch Free for mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from biiCADo Touch Free servers.
    1. On Android, goto Settings » Apps » Select "biiCADo Touch Free for mobile" » click Storage » click "Clear Cache".
  4. Check biiCADo Touch Free app permissions. If any of these permissions required to use your device's features are disenabled, biiCADo Touch Free might not work.
  5. Uninstall and reinstall biiCADo Touch Free. If nothing else has worked, completely uninstall biiCADo Touch Free then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing biiCADo Touch Free not working


2. Fix biiCADo Touch Free Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make biiCADo Touch Free be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to biiCADo Touch Free not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, biiCADo Touch Free may not be able to connect to the Internet when running in the background.

Reported Issues