Published by Avaya Incorporated

Report an issue with Avaya Collaboration Control.
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Why should I report an Issue with Avaya Collaboration Control?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Avaya Incorporated to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Avaya Collaboration Control Customer Insights

Steps to Troubleshoot & Fix Avaya Collaboration Control Issues

1. Fix Avaya Collaboration Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Avaya Collaboration Control: Restarting the app will resolve most errors.
  2. Update the Avaya Collaboration Control App. Here is how:
    1. On Android goto PlayStore » Search for "Avaya Collaboration Control" » Open Avaya Collaboration Control » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avaya Collaboration Control » click "UPDATE".
  3. Clear Avaya Collaboration Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Avaya Collaboration Control servers.
    1. On Android, goto Settings » Apps » Select "Avaya Collaboration Control" » click Storage » click "Clear Cache".
  4. Check Avaya Collaboration Control app permissions. If any of these permissions required to use your device's features are disenabled, Avaya Collaboration Control might not work.
  5. Uninstall and reinstall Avaya Collaboration Control. If nothing else has worked, completely uninstall Avaya Collaboration Control then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Avaya Collaboration Control not working


2. Fix Avaya Collaboration Control Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Avaya Collaboration Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Avaya Collaboration Control not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Avaya Collaboration Control may not be able to connect to the Internet when running in the background.

Reported Issues