Published by Havan Lojas de Departamentos LTDA on Dec 4, 2023

Report an issue with Havan.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Havan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Havan Lojas de Departamentos LTDA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Havan

1. - Câmera: para realizar a biometria facial e validar sua identidade.

2. Fale com a gente pelo e-mail: app. sac@havan. com.

Havan Customer Insights

1. I'd like to see more variety in the electronic department though.I'm so proud to beeing a havan's costumer, thanks a lot.Very good tô Works with havanBest company to buy on covid timeI love it HavanEU AMO A HAVANAmo D+++ essa loja!😍❤️Eu Gostei muito dessa Loja.Eu tento preencher o número de SMS que chega pra fazer o cartão, mas dá que o código está incorreto.

2. The app is quite slow and the prices aren't very good, but Havan's financing options are great, which almost makes up for the prices.

Steps to Troubleshoot & Fix Havan Issues

1. Fix Havan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Havan: Restarting the app will resolve most errors.
  2. Update the Havan App. Here is how:
    1. On Android goto PlayStore » Search for "Havan" » Open Havan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Havan » click "UPDATE".
  3. Clear Havan app cache: Clearing cached data will force your app to retrieve the latest data directly from Havan servers.
    1. On Android, goto Settings » Apps » Select "Havan" » click Storage » click "Clear Cache".
  4. Check Havan app permissions. If any of these permissions required to use your device's features are disenabled, Havan might not work.
  5. Uninstall and reinstall Havan. If nothing else has worked, completely uninstall Havan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Havan not working


2. Fix Havan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Havan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Havan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Havan may not be able to connect to the Internet when running in the background.

Reported Issues