Published by Area 401 on Nov 12, 2023

Report an issue with Moon and Sun.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Moon and Sun?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Area 401 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Moon and Sun image 1 contact Moon and Sun image 2

About Moon and Sun

1. If you like this app, please give it a good rating.

2. For wishes, ideas and suggestions, please contact me at spurx2010@gmail.

Moon and Sun Customer Insights

1. Thumbs Up for effort πŸ‘πŸ½ Keep ImprovingWe just love it little snippets of useful information different settings,compass,what more do you want and even better,no ads πŸ˜€Moon rise and set times are different than other apps.

2. Things like Sunrise, Sunset, Moonrise, Moonset Widget are missing with only Moon phases widget available, i mean sun changing phases widget should also be there as app name suggests.

3. Moon rise is an hour different and moon set is almost 1 1/2 hours different.

4. Needs improvement like number of digits in latitude and longitude, user interface and look could have been better.

5. Would have given 4.5 Stars if it was there.

6. Daily use Initiative.

Steps to Troubleshoot & Fix Moon and Sun Issues

1. Fix Moon and Sun Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Moon and Sun: Restarting the app will resolve most errors.
  2. Update the Moon and Sun App. Here is how:
    1. On Android goto PlayStore » Search for "Moon and Sun" » Open Moon and Sun » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moon and Sun » click "UPDATE".
  3. Clear Moon and Sun app cache: Clearing cached data will force your app to retrieve the latest data directly from Moon and Sun servers.
    1. On Android, goto Settings » Apps » Select "Moon and Sun" » click Storage » click "Clear Cache".
  4. Check Moon and Sun app permissions. If any of these permissions required to use your device's features are disenabled, Moon and Sun might not work.
  5. Uninstall and reinstall Moon and Sun. If nothing else has worked, completely uninstall Moon and Sun then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Moon and Sun not working


2. Fix Moon and Sun Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Moon and Sun be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Moon and Sun not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Moon and Sun may not be able to connect to the Internet when running in the background.

Reported Issues