Published by Alok Mandavgane on Jun 13, 2023

Report an issue with Sunrise Sunset.
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Why should I report an Issue with Sunrise Sunset?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alok Mandavgane to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sunrise Sunset Customer Insights

1. Having owned Android phones all the way back to the first 2.x versions I have never had a single problem with this app on any device or any iteration of Android.Getting reliably wrong notifications... or rather the right notification, that says the right time, but the notification does not come up at the right time.

2. It should be complemented by a pair of plus/minus buttons to make it easier to pick a precise time.I've used this app for years to know when sunset is as I have a driving restriction.

3. This is very disappointing for an app that was so good for so many years.The time slider in the 3D section is very difficult to adjust with precision.

4. The notification is based on not my local time but the app does display my local time.

5. After a inconsistent but short period of time the location problems reoccur.

6. I set it to tell me 15 min before sunset, and it tells me mid day that the sun will set at a given time wich is correct.

7. If I swipe away the notification it will not show up again at the right time.

8. double checked time zone.

9. The one thing I really wanted isn't here; namely a widget with a diagram showing horizon, sun's current position, and astronomical, nautical and civil sunrises and sunsets.

10. Highly recommended! :)I've been happily using this for quite some time.

11. I didn't even get to finish looking around to see if it is worth paying to remove ads.I have used this app for years and found it very useful.

Steps to Troubleshoot & Fix Sunrise Sunset Issues

1. Fix Sunrise Sunset Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Sunrise Sunset: Restarting the app will resolve most errors.
  2. Update the Sunrise Sunset App. Here is how:
    1. On Android goto PlayStore » Search for "Sunrise Sunset" » Open Sunrise Sunset » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunrise Sunset » click "UPDATE".
  3. Clear Sunrise Sunset app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunrise Sunset servers.
    1. On Android, goto Settings » Apps » Select "Sunrise Sunset" » click Storage » click "Clear Cache".
  4. Check Sunrise Sunset app permissions. If any of these permissions required to use your device's features are disenabled, Sunrise Sunset might not work.
  5. Uninstall and reinstall Sunrise Sunset. If nothing else has worked, completely uninstall Sunrise Sunset then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sunrise Sunset not working

2. Fix Sunrise Sunset Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Sunrise Sunset be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sunrise Sunset not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sunrise Sunset may not be able to connect to the Internet when running in the background.

Reported Issues

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