Contact THR Librarian Customer Service

Why should I report an Issue with THR Librarian?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apps For Amps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Really impressed so far though.Bought a THR10C a few weeks after Yamaha started to distribute them in the UK and have thought of selling it many times due to the lack of flexibility of editing patches outside Yamaha's own PC/Mac software.

2. It would be good to have a few more library management options, like adding a label to all patches within a YDL on import and being able to select lots of patches easily if you want to delete several of them at a time.

3. Glad I found this app, cause my laptop wont see the amp.3rd party app to bridge the gap that yamaha didn't create one? all i can say is: thank you for what you do!! works pretty solid.

4. Works perfectly and allows easy access to all setting available via the Yamaha computer app.

5. This is perfect - just what I've been looking for! Being able to disable the inbuilt Yamaha cabinet sims and use 3rd party sims transforms the THR into a fantastic recording tool.

6. Thanks and well done!Good but missing something Overall this app is good does all I want it to except you can't adjust the overall volume output you can only adjust the master volume for the gain, otherwise I would have given 5 stars.

7. Works as intended, but Yamaha needs to fix cranked up volume issue when loading presets.

8. Works again, thanks support team.Better than I expected, better than the Yamaha app.

9. It would be good to see the developer release an update which would allow for overall volume control via the app then this app would be complete.Great app, really straightforward to use but lots of control options.

10. It'd be nice if there was an option to save a library other than 'share' but it works... so thank you very much!Ever since I upgraded the app the amp can't connect.

11. Editing patches and selecting patches in real time is so easy and patch changes, as far as i can tell, are instantaneous.

1. Fix THR Librarian Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart THR Librarian: Restarting the app will resolve most errors.
2. Update the THR Librarian App. Here is how:
   1. On Android goto PlayStore » Search for "THR Librarian" » Open THR Librarian » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for THR Librarian » click "UPDATE".
3. Clear THR Librarian app cache: Clearing cached data will force your app to retrieve the latest data directly from THR Librarian servers.
   1. On Android, goto Settings » Apps » Select "THR Librarian" » click Storage » click "Clear Cache".
4. Check THR Librarian app permissions. If any of these permissions required to use your device's features are disenabled, THR Librarian might not work.
5. Uninstall and reinstall THR Librarian. If nothing else has worked, completely uninstall THR Librarian then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing THR Librarian not working

2. Fix THR Librarian Server issues & Internet Connection

1. Check network connection: An unstable Internet will make THR Librarian be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to THR Librarian not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, THR Librarian may not be able to connect to the Internet when running in the background.