Published by Appoxide.com on Jul 29, 2024

Report an issue with VPN.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Appoxide.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VPN image 1 contact VPN image 2

VPN Customer Insights

1. I get an ad everytime I click and it doesn't even work.I have subscribed one month package after my payment got deducted it's not connecting shows network problem but my Internet speed is very good 234mbs I have sent an email with the screenshot please look in to this and fix the issue I didn't even use the vpn properly sooner I subscribe this error started it was working fine before I pay please Team get back to my emailLove this app.

2. Other than that, good job guys.I've had manageable experience w this app and it worked and wasn't a problem of course until I removed it and moved on but I'm back ,actions are louder than words in this case,I'm limited in my response by installed "protection" apps that won't go awayIt's literally impossible to use the app anymore.

3. A few ads is okay but blocking me every single time im trying to connecting to a location and after i patiently wait for all ads to pass on, they put me on auto again to somewhere else? That's not free vpn, that is a joke.

4. Recently though, I've run into an issue where the list of servers does not appear when I try clicking to select and I have to close and reopen the app many times for it to work.One of the best free VPNs out there if not the best.

5. It does stop connecting eventually but it is ready to turn back on with a single click.

6. The keep connecting me to France, even when I am selecting a specific location.

7. While there is not a very wide range of servers, there are still the best servers and it connects easy.

8. Easy to use and does exactly as it advertises.

9. Bye !Great FREE VPN app that had very, and I mean very, extremely, minimal ads.

10. There is an option to pay for a monthly subscription, which is still a low price when compared to others.

11. Infinite ads and patuence ran out, so I moved ono Tunder vpn.

Steps to Troubleshoot & Fix VPN Issues

1. Fix VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VPN: Restarting the app will resolve most errors.
  2. Update the VPN App. Here is how:
    1. On Android goto PlayStore » Search for "VPN" » Open VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VPN » click "UPDATE".
  3. Clear VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from VPN servers.
    1. On Android, goto Settings » Apps » Select "VPN" » click Storage » click "Clear Cache".
  4. Check VPN app permissions. If any of these permissions required to use your device's features are disenabled, VPN might not work.
  5. Uninstall and reinstall VPN. If nothing else has worked, completely uninstall VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VPN not working


2. Fix VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VPN may not be able to connect to the Internet when running in the background.

Reported Issues