Contact Move to iOS Customer Service

Why should I report an Issue with Move to iOS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apple Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When you choose to migrate your data, your new iPhone or iPad will create a private Wi-Fi network and find your nearby Android device running Move to iOS.

2. With just a few steps, you can migrate your content automatically and securely from your Android device with the Move to iOS app.

3. After you enter a security code, it will begin transferring your content and put it in the right places. Just like that.

4. Once your content has been transferred, you’re ready to get going.

5. No need to save your stuff elsewhere before switching from Android.

6. Make sure to keep your devices nearby and connected to power until the transfer is complete.

7. That includes switching to it.

8. Everything about iOS is designed to be easy.

9. That’s it — you can start using your new iPhone or iPad and experiencing its endless possibilities. Enjoy.

1. Perhaps their thought was that a user might accidentally yank out the cable in the middle of the transfer and have to start the process over again - which might be fine IF their Wi-Fi transferring worked.

2. Hope they fix the Wi-Fi issues and add a cable transfer method, because this is an awful way to introduce people to the iPhone ecosystem, and I imagine it'll drive away many people who can't figure out alternate ways to transfer data.This app is terrible.

3. This is my first iPhone ever and this nightmare of a transfer process has made me seriously question my decision to switch to iOS.The app works perfect if you want to transfer apps, settings, accounts.

4. * Even though this doesn't work the first time, there is no mention of what happens if you want to only transfer messages only.

5. What the creaters could probably easily do is allow transfer of small amounts of data at a time, so when it inevitably fails, you can pick back up where you left off--whether it be transferring photos, contacts, etc.

6. So you might want to try to migrate your messages only and then use the other apps to transfer photos, etc.

7. My guess is that you then have to use other apps to transfer Photos, Music, Device contacts, etc.

8. It's awful, and I hate that this is the only free way to transfer text messages from an Android phone.

9. I turned on airplane mode in the beginning, and the whole process took about 40 minutes to transfer my messages, contacts, and photos.

10. If you don't need to migrate your messages, there are other apps to transfer contacts, photos, and other items.

11. If your android is not connected to the network from the iPhone, the transfer won't work.It worked for me.

1. Fix Move to iOS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Move to iOS: Restarting the app will resolve most errors.
2. Update the Move to iOS App. Here is how:
   1. On Android goto PlayStore » Search for "Move to iOS" » Open Move to iOS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Move to iOS » click "UPDATE".
3. Clear Move to iOS app cache: Clearing cached data will force your app to retrieve the latest data directly from Move to iOS servers.
   1. On Android, goto Settings » Apps » Select "Move to iOS" » click Storage » click "Clear Cache".
4. Check Move to iOS app permissions. If any of these permissions required to use your device's features are disenabled, Move to iOS might not work.
5. Uninstall and reinstall Move to iOS. If nothing else has worked, completely uninstall Move to iOS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Move to iOS not working

2. Fix Move to iOS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Move to iOS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Move to iOS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Move to iOS may not be able to connect to the Internet when running in the background.