Published by Mobile XL B.V.

Report an issue with Brightspace.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Brightspace?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobile XL B.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Brightspace image 1 contact Brightspace image 2

About Brightspace

1. Pay cashless, open doors remotely, book meeting rooms, connect with local and global entrepreneurs and stay updated about events and daily community news.

2. Brightspace is your personal assistant to manage all the services we provide at our locations.

3. Create a better business environment with the Brightspace app.

4. Via this app you have all business features in the range of a thumb.

5. We cooperate with Skuario, Openr and Checkfront.

6. This app is for all local and global entrepreneurs, community members, and visitors of Brightspace.

Brightspace Customer Insights

1. Awesome navigation.

Steps to Troubleshoot & Fix Brightspace Issues

1. Fix Brightspace Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Brightspace: Restarting the app will resolve most errors.
  2. Update the Brightspace App. Here is how:
    1. On Android goto PlayStore » Search for "Brightspace" » Open Brightspace » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brightspace » click "UPDATE".
  3. Clear Brightspace app cache: Clearing cached data will force your app to retrieve the latest data directly from Brightspace servers.
    1. On Android, goto Settings » Apps » Select "Brightspace" » click Storage » click "Clear Cache".
  4. Check Brightspace app permissions. If any of these permissions required to use your device's features are disenabled, Brightspace might not work.
  5. Uninstall and reinstall Brightspace. If nothing else has worked, completely uninstall Brightspace then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Brightspace not working


2. Fix Brightspace Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Brightspace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Brightspace not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Brightspace may not be able to connect to the Internet when running in the background.

Reported Issues