Contact Apollo Crew App Customer Service

Why should I report an Issue with Apollo Crew App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apollo Export Warehouse, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Apollo Crew App empowers cruise lines using Apollo applications suite to efficiently distribute all HR and Payroll combinations to their employees using the App.

2. Crew members will have access to schedules, travel arrangements, Payslips, time and attendance and HR related notifications.

1. They ask for me to change password because my password is expired already but I tried so many times, I even follow what they so called password requirements but still it doesn't work!!! It upsets me!!! Please do something about this ASAP!!!I downloaded it only to be denied access because I don't have a invite code I would like to know why are you making it seem as though this app is available to the public when your declining the public if it isn't for public use then specify that I do not recommend this to anyone because it is definitely misleading and unhonest.I downloaded the app but I am not able to login, I have a login on "My Crew Wallet" website but cannot use the same login on the appollo app.

2. The password change works only for one session, any new login to the app says the username and password don't match and I have to go through the process of changing password again.

3. Either roll back the app to the previous version or fix your faulty update/app ASAP!! Why force us to update and then give us a faulty update?! Edit: The app was updated and repaired this morning, so back to 5 stars :)Before it works but this new version is such a disappointment.

4. Everytime I try to change my password, it always state that my password does not meet the requirement even though I made sure to use a password that does.

5. Chat doesn't work.After the last update the app doesn't seem to recognise users' passwords.

6. Its quite disappointing, I hope you'll be able to fix this on the next update.I can't open the Apollo crew App.

7. UPDATE: App is up to date and still same issueThe app forced us to update 2 days ago, but after updating we can no longer use the log on/off duty function.

8. It asked me to replace my password that was company provided and said it has expired.

9. Also the Support menu doesn't display any words and links, only plain colour blocks of design.

10. UPDATE: When I click to download the pay slips its say "no document found".

11. But the result is same.I am not able to download the PDF pay slips.

1. Fix Apollo Crew App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Apollo Crew App: Restarting the app will resolve most errors.
2. Update the Apollo Crew App App. Here is how:
   1. On Android goto PlayStore » Search for "Apollo Crew App" » Open Apollo Crew App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apollo Crew App » click "UPDATE".
3. Clear Apollo Crew App app cache: Clearing cached data will force your app to retrieve the latest data directly from Apollo Crew App servers.
   1. On Android, goto Settings » Apps » Select "Apollo Crew App" » click Storage » click "Clear Cache".
4. Check Apollo Crew App app permissions. If any of these permissions required to use your device's features are disenabled, Apollo Crew App might not work.
5. Uninstall and reinstall Apollo Crew App. If nothing else has worked, completely uninstall Apollo Crew App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Apollo Crew App not working

2. Fix Apollo Crew App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Apollo Crew App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Apollo Crew App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Apollo Crew App may not be able to connect to the Internet when running in the background.