Contact VR Tube Customer Service

Why should I report an Issue with VR Tube - 360 & 3D Video?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ADA Software LLC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It was Fun! But many Bugs was found and it would be better if you take away the white line thing in the middle and of course if you could add some videos that aren't 360 just its gonna be splitted to half and more videos to watch and i was hoping you could do that... Thank YouIt's not all that good I have to reinstall it just to use the vr and at some points it gets very frustrating like when you want to just scroll down to the bottom of an article that allows you to download something but there are ads making you lag and move up and down the page that's I feel with is but other than that it's okI tried using the app and I felt like I was looking at something normal with my eyes crossed.

1. Fix VR Tube Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VR Tube: Restarting the app will resolve most errors.
2. Update the VR Tube App. Here is how:
   1. On Android goto PlayStore » Search for "VR Tube" » Open VR Tube - 360 & 3D Video » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VR Tube » click "UPDATE".
3. Clear VR Tube - 360 & 3D Video app cache: Clearing cached data will force your app to retrieve the latest data directly from VR Tube servers.
   1. On Android, goto Settings » Apps » Select "VR Tube - 360 & 3D Video" » click Storage » click "Clear Cache".
4. Check VR Tube app permissions. If any of these permissions required to use your device's features are disenabled, VR Tube might not work.
5. Uninstall and reinstall VR Tube. If nothing else has worked, completely uninstall VR Tube then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VR Tube not working

2. Fix VR Tube Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VR Tube be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VR Tube not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VR Tube may not be able to connect to the Internet when running in the background.