Contact KLM Customer Service

Why should I report an Issue with KLM - Book a flight?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KLM Koninklijke Luchtvaart Maatschappij N.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates.

2. Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.

3. Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk.

4. Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers.

5. View the pre-travel checklist and adjust your booking at any time until check-in.

6. To save time on future bookings, add your contact information to your profile.

7. Select one of our many destinations and book your ticket.

8. Enhance your travel experience yourself with just a few taps.

9. Share your flight status to stay in touch with those on the ground.

10. Next time, we’ll pre-fill your details.

11. Lounge access or extra legroom?

1. Either give the last scanned location (preferably an entire history) confirming it made it to a given flight or airport, or don't try at all.The app has been improving, but it's very inconsistent in the functions available per screen.

2. I was able to check in via the app the day before my flight but when I arrived at the airport it would not show my boarding card so I had to wait for the check-in desk to open and queue to check in again.

3. When I clicked on change flight, the next message advised error and to contact the airline or at the airport desk.This app does exactly what it is supposed to do; make your travel arrangement experience easier.

4. "Your baggage is being handled" is not nearly descriptive enough when you land in Chicago and find out from a baggage handler that your bags never made it into a flight in Paris.

5. Have not tried using to purchase flights only to view already confirmed flights.Checking on the app there was an option to take an earlier flight.

6. Highly recommended.App looks good and available flights are clearly shown, but when I select a flight, I don't see enough details.

7. It wouldn't send email with one time code so trying with password gets Invalid captcha message without visible field for the captcha.

8. I tried to cancel the Flying Blue membership that I was signed up to when installing the app, but they require that you get in touch and provide a scan of a passport or ID before they will cancel it.

9. And I'd think my app had all the correct info for check in, only for the app to then need a whole bunch of new information for what should have been a simple check in.

10. As a Flying Blue Gold member, I would have thought it wouldn't be too difficult to make this option available.

11. It's been a few years and last time the app was working fine.

1. Fix KLM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KLM: Restarting the app will resolve most errors.
2. Update the KLM App. Here is how:
   1. On Android goto PlayStore » Search for "KLM" » Open KLM - Book a flight » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KLM » click "UPDATE".
3. Clear KLM - Book a flight app cache: Clearing cached data will force your app to retrieve the latest data directly from KLM servers.
   1. On Android, goto Settings » Apps » Select "KLM - Book a flight" » click Storage » click "Clear Cache".
4. Check KLM app permissions. If any of these permissions required to use your device's features are disenabled, KLM might not work.
5. Uninstall and reinstall KLM. If nothing else has worked, completely uninstall KLM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KLM not working

2. Fix KLM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KLM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KLM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KLM may not be able to connect to the Internet when running in the background.