Contact ActiveOBD Customer Service

Why should I report an Issue with ActiveOBD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ActiveOBD.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I do apologize to the app creator for my previous review.Reads 2014 Subaru Outback CVT Temps! 👍 Just tested the current version app (version 3.6.6 build 132) with a new Samsung Galaxy S22 Ultra and it works great for a simple and quick connection to get CVT temperature for properly checking/filling transmission fluid.Save you self some time and read the 'About this app' section!! Do not cheap out and buy a 'hit or miss 3$ junk from Aliexpress'.

2. It helped me when I needed to know the temperature of the transmission oil, which not a lot of apps offers! So, thanks a lot for that!!! Please add feature to connect with wifi obd2 readers, it will definitely increase the usability and become more compatible with different readers!2022 Subaru Ascent and OBDLink MX rev 2.2 works great! Much appreciate having a tool like this.

3. I hope this helps!Does not read error codes and caused a check engine light to turn on in 2014 Crosstrek.

4. The app can still read pids such as rpm and what not even with the check engine light on but can not read any error codes.I like new interface.

5. Very easy app, great interface and super easy connectivity.Despite buying the recommended adapter (the obdlink lx) I'm stuck in limited mode.

6. Absolutely a spamming scan! The constant irritating connection issue I now believe was not the fault of this app, but a update issue with either the reader or my phone.

7. When the check engine comes on the cruise control does not work.

8. Just not sure about the 'basic version' label, is there an 'advanced/pro' version? I couldn't find it.I have edited my review, because of MY MISTAKE.

9. A previous version of the app could read error codes.

10. Like AWD - does 100% mean distribution 50%/50% between front and rear? Or the value actually shows the percentage distributed to rear? Never saw a value higher than 50%I really like this app.

11. Let the Bluetooth find the OBDII adapter and connect to it.

1. Fix ActiveOBD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ActiveOBD: Restarting the app will resolve most errors.
2. Update the ActiveOBD App. Here is how:
   1. On Android goto PlayStore » Search for "ActiveOBD" » Open ActiveOBD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ActiveOBD » click "UPDATE".
3. Clear ActiveOBD app cache: Clearing cached data will force your app to retrieve the latest data directly from ActiveOBD servers.
   1. On Android, goto Settings » Apps » Select "ActiveOBD" » click Storage » click "Clear Cache".
4. Check ActiveOBD app permissions. If any of these permissions required to use your device's features are disenabled, ActiveOBD might not work.
5. Uninstall and reinstall ActiveOBD. If nothing else has worked, completely uninstall ActiveOBD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ActiveOBD not working

2. Fix ActiveOBD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ActiveOBD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ActiveOBD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ActiveOBD may not be able to connect to the Internet when running in the background.