Published by ACLS TIME

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Why should I report an Issue with AclsTimer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ACLS TIME to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AclsTimer

1. AclsTimer foi criado para auxiliar os profissionais de saúde na ressuscitação de pacientes em parada cardiorrespiratória.

2. Baseado na diretriz da American Heart Association (AHA).

AclsTimer Customer Insights

1. A setting for the phone screen to stay awake when the app is running.App is only in Portuguese, no other language options available.

2. When I have one open in a different app, the alarm stops the metronome and I have to go back into that app to restart it.

3. Have the cycles continuously restarting, for same reasons.

4. Language doesn't matter.

5. I like that the med and compressions alarms are distinctive from eachother.

6. One in this app would make it handsfree and restarting is not forgotten.

7. This should have been mentioned on the app description.Great app.

8. Some suggestions: Add a metronome.

9. It's simple and easy to use.

Steps to Troubleshoot & Fix AclsTimer Issues

1. Fix AclsTimer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AclsTimer: Restarting the app will resolve most errors.
  2. Update the AclsTimer App. Here is how:
    1. On Android goto PlayStore » Search for "AclsTimer" » Open AclsTimer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AclsTimer » click "UPDATE".
  3. Clear AclsTimer app cache: Clearing cached data will force your app to retrieve the latest data directly from AclsTimer servers.
    1. On Android, goto Settings » Apps » Select "AclsTimer" » click Storage » click "Clear Cache".
  4. Check AclsTimer app permissions. If any of these permissions required to use your device's features are disenabled, AclsTimer might not work.
  5. Uninstall and reinstall AclsTimer. If nothing else has worked, completely uninstall AclsTimer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AclsTimer not working


2. Fix AclsTimer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AclsTimer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AclsTimer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AclsTimer may not be able to connect to the Internet when running in the background.

Reported Issues