Contact NBC 5 Chicago Customer Service

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1. Other than that, it's a decent app and works well.The News of weather report s and local news is very accurate and very informative readings.

2. The news and other sections let you split the pane to left or right, but there's no way to do it on the weather screen, So irritating, can't even scroll the day's temps without it wildly over scrolling.

3. I used to get all the latest news LOCALLY, before most of the other news apps, and I used to get the weather on my Note 10+ drop down menu.

4. You tell it you DON'T want ANY news notifications just weather and it bombs you with the stupid Olympics notifications.

5. Now, I seldom get the updated LOCAL news, and no longer get the weather in my drop down menu.

6. Also, have had several glitches in the "Discover" tabs menu for more stories- i.e. under Weather & Entertainment, hockey and baseball sub categories appear at random times & Live TV option is also gone.They have ruined a great app with the new and improved version.

7. The weather screen displays 2/3 radar, 1/3 temp and 10 day forecast.

8. And I remember the same thing with NBC app was on my old phone as well.Overall I like this app very much! I am a big fan of NBC Chicago news, we watch it every day! I love that the app has the same weather and news on my phone.

9. My only very slight complaint is I can't update the local weather without opening the app.

10. And the brief weather forcast that used to be on the radar page is buried somewhere else now.

11. After the update I can no longer choose to have the weather as the primary screen.

1. Fix NBC 5 Chicago Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NBC 5 Chicago: Restarting the app will resolve most errors.
2. Update the NBC 5 Chicago App. Here is how:
   1. On Android goto PlayStore » Search for "NBC 5 Chicago" » Open NBC 5 Chicago: News & Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NBC 5 Chicago » click "UPDATE".
3. Clear NBC 5 Chicago: News & Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from NBC 5 Chicago servers.
   1. On Android, goto Settings » Apps » Select "NBC 5 Chicago: News & Weather" » click Storage » click "Clear Cache".
4. Check NBC 5 Chicago app permissions. If any of these permissions required to use your device's features are disenabled, NBC 5 Chicago might not work.
5. Uninstall and reinstall NBC 5 Chicago. If nothing else has worked, completely uninstall NBC 5 Chicago then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NBC 5 Chicago not working

2. Fix NBC 5 Chicago Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NBC 5 Chicago be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NBC 5 Chicago not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NBC 5 Chicago may not be able to connect to the Internet when running in the background.