Published by NBCUniversal Media, LLC on Oct 16, 2024

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Why should I report an Issue with NBC 5 Chicago: News & Weather?

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About NBC 5 Chicago: News & Weather

1. Access a powerful weather radar, local traffic updates, live updates on developing stories in Chicago and beyond, Chicago sports news, entertainment news, lifestyle, business news and financial insights all in one app. + Entertainment and celebrity news from E!

2. And the NBC 5 Storm Team, with the power of Live Doppler 5, a weather radar owned by the station, provides Chicago's Most Accurate Forecast, a distinction certified by independent television weather forecast verification company Weatherate.

3. The NBC 5 Chicago local news and weather app features Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings.

4. The app is free to download and to use and it delivers Chicago and Illinois breaking news alerts and weather alerts for your location that can be customized and easily managed in the app settings.

5. The NBC 5 Chicago news and weather app connects you with local news, local weather and 24/7 free streaming.

6. The app gives you access to 24/7 news from the award-winning NBC 5 Chicago news team, covering the issues and concerns most important to residents in the Chicago area and Illinois.

7. The NBC 5 Storm Team delivers accurate Chicago local forecasts that keep app users safe and informed while on the go.

8. The NBC Chicago team has become known for its extensive Chicago-area and Illinois digital coverage of the coronavirus pandemic.

9. NBC 5 Chicago is owned by NBCUniveral as part of the NBCUniversal Local Owned Stations.

10. NBC 5 first aired on October 8, 1948, as WNBQ, NBC's third owned-and-operated television station.

11. In August 1964, the station's call letters changed to WMAQ-TV, which stands for "We Must Ask Questions".

NBC 5 Chicago Customer Insights

1. Other than that, it's a decent app and works well.The News of weather report s and local news is very accurate and very informative readings.

2. The news and other sections let you split the pane to left or right, but there's no way to do it on the weather screen, So irritating, can't even scroll the day's temps without it wildly over scrolling.

3. I used to get all the latest news LOCALLY, before most of the other news apps, and I used to get the weather on my Note 10+ drop down menu.

4. You tell it you DON'T want ANY news notifications just weather and it bombs you with the stupid Olympics notifications.

5. Now, I seldom get the updated LOCAL news, and no longer get the weather in my drop down menu.

6. Also, have had several glitches in the "Discover" tabs menu for more stories- i.e. under Weather & Entertainment, hockey and baseball sub categories appear at random times & Live TV option is also gone.They have ruined a great app with the new and improved version.

7. The weather screen displays 2/3 radar, 1/3 temp and 10 day forecast.

8. And I remember the same thing with NBC app was on my old phone as well.Overall I like this app very much! I am a big fan of NBC Chicago news, we watch it every day! I love that the app has the same weather and news on my phone.

9. My only very slight complaint is I can't update the local weather without opening the app.

10. And the brief weather forcast that used to be on the radar page is buried somewhere else now.

11. After the update I can no longer choose to have the weather as the primary screen.

Steps to Troubleshoot & Fix NBC 5 Chicago Issues

1. Fix NBC 5 Chicago Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NBC 5 Chicago: Restarting the app will resolve most errors.
  2. Update the NBC 5 Chicago App. Here is how:
    1. On Android goto PlayStore » Search for "NBC 5 Chicago" » Open NBC 5 Chicago: News & Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NBC 5 Chicago » click "UPDATE".
  3. Clear NBC 5 Chicago: News & Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from NBC 5 Chicago servers.
    1. On Android, goto Settings » Apps » Select "NBC 5 Chicago: News & Weather" » click Storage » click "Clear Cache".
  4. Check NBC 5 Chicago app permissions. If any of these permissions required to use your device's features are disenabled, NBC 5 Chicago might not work.
  5. Uninstall and reinstall NBC 5 Chicago. If nothing else has worked, completely uninstall NBC 5 Chicago then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NBC 5 Chicago not working


2. Fix NBC 5 Chicago Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NBC 5 Chicago be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NBC 5 Chicago not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NBC 5 Chicago may not be able to connect to the Internet when running in the background.

Reported Issues