Published by VITEK Industrial Video Products, Inc. on Oct 31, 2023

Report an issue with VITEK Transcendent Series View.
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Why should I report an Issue with VITEK Transcendent Series View?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VITEK Industrial Video Products, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VITEK Transcendent Series View

1. The VITEK Transcendent Series is a remote viewing application for Transcendent Series DVRs, NVRs, and IP Cameras.

2. Additionally, you can also add the following NVR demo, if you would like to view both demos individually or simultaneously. ** The ID is case sensitive and is all lower case.

VITEK Transcendent Series View Customer Insights

1. Have been trying to download the app to which I have to reinstall everytime due to not working.The app was great until last update.

2. Product and app work great! would like to be able to retain more than 18 systems effectively.

3. 18 or more bogs it down.yall need to make a button that we can press for the lighting.

4. CAUSE ITS COMPLICATED ITS A PAIN WHEN THE LIGHTING IS DOWN CAUSE IDK HOW TO TURN IT UP AGAIN.

5. OVERALL WONDERFUL CAMERAS APP MAKES ME FEEL VERY SAFE.I lost my phone and got a new one.

6. Now it tells me oops something went wrong.

Steps to Troubleshoot & Fix VITEK Transcendent Series View Issues

1. Fix VITEK Transcendent Series View Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VITEK Transcendent Series View: Restarting the app will resolve most errors.
  2. Update the VITEK Transcendent Series View App. Here is how:
    1. On Android goto PlayStore » Search for "VITEK Transcendent Series View" » Open VITEK Transcendent Series View » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VITEK Transcendent Series View » click "UPDATE".
  3. Clear VITEK Transcendent Series View app cache: Clearing cached data will force your app to retrieve the latest data directly from VITEK Transcendent Series View servers.
    1. On Android, goto Settings » Apps » Select "VITEK Transcendent Series View" » click Storage » click "Clear Cache".
  4. Check VITEK Transcendent Series View app permissions. If any of these permissions required to use your device's features are disenabled, VITEK Transcendent Series View might not work.
  5. Uninstall and reinstall VITEK Transcendent Series View. If nothing else has worked, completely uninstall VITEK Transcendent Series View then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VITEK Transcendent Series View not working


2. Fix VITEK Transcendent Series View Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VITEK Transcendent Series View be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VITEK Transcendent Series View not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VITEK Transcendent Series View may not be able to connect to the Internet when running in the background.

Reported Issues