Published by Thomas Grayston Software on Oct 25, 2023

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Why should I report an Issue with Note Rush: Learn to Read Music?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Thomas Grayston Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Note Rush: Learn to Read Music

1. Note Rush is like a virtual flash card deck for all ages that listens to you play each note, giving instant feedback and awarding stars based on speed and accuracy of note identification.

2. Note Rush features a unique landmarks-based hints system (optional) that highlights nearby landmark notes to read intervallically from.

3. Note Rush boosts your note reading speed and accuracy, building a strong mental model of where each written note is on your instrument.

4. Note Rush fits with all teaching methods, whether you favor a purely intervallic approach or use traditional mnemonics!

5. Note reading is best learnt in the context of how you identify and play each note - on your acoustic or MIDI instrument. ... and not as a replacement for them!

6. Use preset note ranges or create your own set of levels to suit your teaching style.

7. Learn to Read Music with Note Rush!

8. We promote learning key landmark notes then reading adjacent notes intervallically for the best results in learning to read piano notation.

9. Create fully customizable note sets and easily send them home to students.

10. Now even better with Note Rush: 2nd Edition!

11. Includes built-in levels for piano and a range of other instruments as well as custom level design.

Note Rush Customer Insights

1. A simple to use app that drills note recognition is exactly the kind of tool I need in my toolbox when teaching a lesson and this app is it.Looks like a really nice app but we're struggling with the sound on our keyboard.

2. Why not more cards with more complicated notes? And adding rhythm! Now you'd be talking!I love using Note Rush as a teacher! I recommend it to all my students.

3. To those having problems with note recognition, here is my solution: Change your phone to "auto rotate" and flip it over so the charging port is the new "top" of your phone when the app is running.

4. I now have a $7.99 app that I have zero need for and my daughter - who does need it - can't access.A very fun game to teach people how to learn stuff yeah 👍💯A very good app.

5. I love that I can customize levels to meet each individual student's need at the time of the lesson.

6. It does a good job of calibrating for the clarinet, which is nice, without more complicated notes it's a little too basic.

7. If you could include that, even an advanced student like myself would find even more benefit from an already useful and engaging app.Great App! I use it a lot with my guitarstudents.

8. I now have to set it to ignore errors which is not good for tracking my note accuracy.

9. Unfortunatly as a guitar player i miss the deep E, F and Fsharp Note in the Trebleclef.

10. Unfortunately, three days after use it has now started flagging a wrong note immediately after each correct one.

11. :-)So great! I'm going to send a message requesting if you could include all the clefs.

Steps to Troubleshoot & Fix Note Rush Issues

1. Fix Note Rush Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Note Rush: Restarting the app will resolve most errors.
  2. Update the Note Rush App. Here is how:
    1. On Android goto PlayStore » Search for "Note Rush" » Open Note Rush: Learn to Read Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Note Rush » click "UPDATE".
  3. Clear Note Rush: Learn to Read Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Note Rush servers.
    1. On Android, goto Settings » Apps » Select "Note Rush: Learn to Read Music" » click Storage » click "Clear Cache".
  4. Check Note Rush app permissions. If any of these permissions required to use your device's features are disenabled, Note Rush might not work.
  5. Uninstall and reinstall Note Rush. If nothing else has worked, completely uninstall Note Rush then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Note Rush not working


2. Fix Note Rush Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Note Rush be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Note Rush not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Note Rush may not be able to connect to the Internet when running in the background.

Reported Issues