Published by AMANOTES

contact Helix Crush Chat with our AI-based Helix Crush Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Helix Crush?



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What users are saying

1. The game is great I love playing it but it lags a lot too many ads, the games are way easier than helix jump I think if you made the games last a bit longer it would improve that status of people playing, I have noticed that every time you die you have a second chance if there wasn't a second chance on each level I believe it would make the game more fun and have more people playing the game, I do like the game and play it daily but it's way too easy I'm on level 476 after 3 days after downloading it would have taken me a month on helix jump just too do that.To be honest everything about it was horrible.

2. Although it is a copy of Helix Jump and others, it's a lot better of a game! Quite a few ads, but it has music with it and overall its a good game.

3. However, I gave this review 4 stars, because when I want to unlock a random skin for an ad, it shows me a loading screen and goes back to the screen where you play the game.

4. The background music is calming and I feel it is to make sure that you wouldn't get stressed out playing this game.

5. 💯💯💯💯💯 5 star!!!! edit: the only thing I think should be decreased is the ads.Relatively good game.

6. Its a really good game but it just needs better graphics and more levels.

7. Over all this game is much easier than the original helix jump and it is waaaaay better.

8. I just started playing a week ago and I really like it.This game contains ads but we can open flight mode which is really amazing.

9. But good job!👍This is a great app! You get to pick your own music (from their options) too! There is adds, yes, but you can always just put flight mode on, although there aren't a lot of adds anyways so it wouldn't be a problem.

10. The concept behind the circles being some sort of a sliced fruit is pretty neat though.I rate this game three stars bk 1.

11. just to make it better and more fun.It's a good game and I love the graphics, but there are too many ads.

Steps to Troubleshoot & Fix Helix Crush Issues

1. Fix Helix Crush Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Helix Crush: Restarting the app will resolve most errors.
  2. Update the Helix Crush App. Here is how:
    1. On Android goto PlayStore » Search for "Helix Crush" » Open Helix Crush » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Helix Crush » click "UPDATE".
  3. Clear Helix Crush app cache: Clearing cached data will force your app to retrieve the latest data directly from Helix Crush servers.
    1. On Android, goto Settings » Apps » Select "Helix Crush" » click Storage » click "Clear Cache".
  4. Check Helix Crush app permissions. If any of these permissions required to use your device's features are disenabled, Helix Crush might not work.
  5. Uninstall and reinstall Helix Crush. If nothing else has worked, completely uninstall Helix Crush then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Helix Crush not working


2. Fix Helix Crush Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Helix Crush be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Helix Crush not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Helix Crush may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!