Contact Guzheng Connect Customer Service

Why should I report an Issue with Guzheng Connect: Tuner & Notes Detector?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SENSOR NOTES to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. when I search India the national anthem cames but it needs to download guitar and plucked strings and it takes so much time to download.So good app,I love guzheng so much but please add one more song,it's a traditional Chinese song.it's name is-spring river flower moon night.it's my favourite.Just download it and gonna uninstall it again.

2. There're tons of other tuners and musical libraries on the store, but yours was the only one that allowed some real guzheng training (even though detection wasn't ideal).Easy to use, good pitch, clear sound, but the tuning sounds are not in the right key signature.

3. What a waste if tineIt's good but I have one problem,😅😓 It's so embarrassing to say but I have a big hand and I always press the wrong string So sad😔 Other than that everything is fine 😄 ☆☆☆☆☆✅Is there anyway to generate the notes? I don't want to play and write note by note down.

4. In 1.6 they removed the note detection feature.

5. What's the point of removing the most uique feature that's even mentioned in the app's name?! I had to downgrade to 1.5 because of this.

6. Please return note detection, without it the app is almost useless for me.

7. Whenever I tune it to the key I prefer, it just won't adjust to the right tune and sometimes it takes quite long.It is nice .

8. Its so hard to play, its so hard to click the strings.

9. I need the notes to practice with my guzheng, my real physical guzheng.I like that u don't get punished if u make a mistake, makes it way more relaxing and I love that I can play free form and even record it🤘Uh I like it but this is suspicious of spyware.

1. Fix Guzheng Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Guzheng Connect: Restarting the app will resolve most errors.
2. Update the Guzheng Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Guzheng Connect" » Open Guzheng Connect: Tuner & Notes Detector » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guzheng Connect » click "UPDATE".
3. Clear Guzheng Connect: Tuner & Notes Detector app cache: Clearing cached data will force your app to retrieve the latest data directly from Guzheng Connect servers.
   1. On Android, goto Settings » Apps » Select "Guzheng Connect: Tuner & Notes Detector" » click Storage » click "Clear Cache".
4. Check Guzheng Connect app permissions. If any of these permissions required to use your device's features are disenabled, Guzheng Connect might not work.
5. Uninstall and reinstall Guzheng Connect. If nothing else has worked, completely uninstall Guzheng Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Guzheng Connect not working

2. Fix Guzheng Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Guzheng Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Guzheng Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Guzheng Connect may not be able to connect to the Internet when running in the background.