Published by Softros Systems, Inc. on Aug 22, 2024

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Why should I report an Issue with Softros LAN Messenger?

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  2. Pulling issues faced by users like you is a good way to draw attention of Softros Systems, Inc. to your problem using the strength of crowds.
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About Softros LAN Messenger

1. Softros LAN Messenger is a secure instant messaging system that allows you to easily chat with colleagues within a local area network.

2. Softros’ network LAN chat system is also one of the first enterprise corporate messaging systems to have a mobile app for employees whose jobs require them to frequently move about the office.

3. Whether an employee is in a conference room, at the cafeteria, or at a co-worker’s desk, this Android-enabled network messaging tool will help keep workers in constant contact with their colleagues.

4. The only requirement for employees to use the Softros LAN Messenger for Android is that their mobile device is connected to the company’s network (directly or via VPN).

5. By expanding to mobile devices, this Wi-Fi chat application can now be used by employees who are not always in front of their computers, allowing for even better connectivity than before!

6. By allowing workers to easily and securely communicate with one another, the Softros mobile IM application allows your business to operate more efficiently than ever.

7. And now, this powerful LAN chat program is available for smartphones and tablets running the Android operating system.

8. By keeping the messaging service local, the Softros LAN Messenger is very secure.

9. Users of the Softros LAN Messenger for Android can now keep in touch with their co-workers while on the go.

10. Companies using this instant messaging system do not even need to install a server.

11. This instant messaging program has a slick interface that is easy to use.

Softros LAN Messenger Customer Insights

1. So if you don't know the 20 digit code your image is named you have no idea what you're sendingWhen we can expect image preview before sending? Also is it possible to user share same ID on multiple devices? Else is perfect, easy and functional.Suggestion: If a user has make a name same as the other, you have a choice to add 1 into or login as a same account (If you had this already, can you teach me how)I really want to love this.

2. Perfect (almost :)) I was looking for a dead simple peer to peer messaging app so that my husband and I could communicate on our tablets around our house and property.

3. Otherwise, I love it.There's no preview when trying to send a file.

4. Also, great that you can send a file, but you can't type a message AND send a file.

5. Only 2 small issues - it throws a wobbly if your tablet is in landscape.

6. Clean OS and app installs, VPN off and on same WiFi connection.

7. The SMS/MMS options were over the top, complicated and unreliable.

8. This is perfect.

9. It no workie.Great app.

10. Very simple to use, plenty of features.

11. Got to stay in portrait.

Steps to Troubleshoot & Fix Softros LAN Messenger Issues

1. Fix Softros LAN Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Softros LAN Messenger: Restarting the app will resolve most errors.
  2. Update the Softros LAN Messenger App. Here is how:
    1. On Android goto PlayStore » Search for "Softros LAN Messenger" » Open Softros LAN Messenger » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Softros LAN Messenger » click "UPDATE".
  3. Clear Softros LAN Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Softros LAN Messenger servers.
    1. On Android, goto Settings » Apps » Select "Softros LAN Messenger" » click Storage » click "Clear Cache".
  4. Check Softros LAN Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Softros LAN Messenger might not work.
  5. Uninstall and reinstall Softros LAN Messenger. If nothing else has worked, completely uninstall Softros LAN Messenger then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Softros LAN Messenger not working


2. Fix Softros LAN Messenger Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Softros LAN Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Softros LAN Messenger not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Softros LAN Messenger may not be able to connect to the Internet when running in the background.

Reported Issues