Published by CY.TALK SWITZERLAND S.A.

Report an issue with No Zero Balance (NZB).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with No Zero Balance (NZB)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CY.TALK SWITZERLAND S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About No Zero Balance (NZB)

1. No Zero balance (NZB) is a simple utility to share your phone balance with friends and family, transfer balance from phone to phone and earn free phone credits. - Always see your balance with the widget and in your status bar. - Support your friends when they are in need for phone credit! - Your grandma's SIM won’t ever expire because she forgot to top it up!

2. Stop running out of money on your mobile phone now!

3. NZB: keep an eye on your phone balance and the balance of the ones you love. Get it now!

No Zero Balance (NZB) Customer Insights

1. I have invited a lot of people via WhatsApp, Telegram and sms but I have not received any credit.It was very bad ⛔ bcz it does not work it is only for access your datagreat app but the credit is very expansive deficult to find credit 😑Hi dears I cannot use the app It messages me that I have no any connection.

2. Please help.I'm Using Samsung Mobile version 6.0.1/2017 j7 Is it working on my device.

3. Not working.

Steps to Troubleshoot & Fix No Zero Balance (NZB) Issues

1. Fix No Zero Balance (NZB) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart No Zero Balance (NZB): Restarting the app will resolve most errors.
  2. Update the No Zero Balance (NZB) App. Here is how:
    1. On Android goto PlayStore » Search for "No Zero Balance (NZB)" » Open No Zero Balance (NZB) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for No Zero Balance (NZB) » click "UPDATE".
  3. Clear No Zero Balance (NZB) app cache: Clearing cached data will force your app to retrieve the latest data directly from No Zero Balance (NZB) servers.
    1. On Android, goto Settings » Apps » Select "No Zero Balance (NZB)" » click Storage » click "Clear Cache".
  4. Check No Zero Balance (NZB) app permissions. If any of these permissions required to use your device's features are disenabled, No Zero Balance (NZB) might not work.
  5. Uninstall and reinstall No Zero Balance (NZB). If nothing else has worked, completely uninstall No Zero Balance (NZB) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing No Zero Balance (NZB) not working


2. Fix No Zero Balance (NZB) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make No Zero Balance (NZB) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to No Zero Balance (NZB) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, No Zero Balance (NZB) may not be able to connect to the Internet when running in the background.

Reported Issues