Published by Musicophilia - Free Music Apps on Jul 20, 2024

Report an issue with Pi Music Player.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Pi Music Player: Offline Music?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Musicophilia - Free Music Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pi Music Player: Offline Music image 1 contact Pi Music Player: Offline Music image 2

Pi Music Player Customer Insights

1. EDIT: Don't twist my words- some ads are fair enough, but when the app itself becomes inaccessible for its original purpose for the sake of "ad revenue" It isn't worth the effort... like I actually said However my concern is the fact even trying to run songs doesn't work because of the ads, can't even edit anymore without having crashes related to the overload of garbage.Been using the app since 2016 at the earliest and haven't updated It since 2018 on a phone with no service.

2. One small issue that hasn't been fixed at least for me is that song covers will persist even if I remove or change and saving so i end up with all my 3000 songs having the same cover which is just some random picture in my photo files.

3. Also the ads are very mild and don't get in your way or hold up the process of trying to pick and play your music like some other apps.

4. After 2 week break, tried to continue making my playlists but after launching the app there were no music files and playlists are empty.

5. The best but most niche feature of this app is the ability to attach images to the music files in a much better way than you can natively on windows.

6. But another music app I still have displays more information on the respective artists, bands, etc of some of the songs o downloaded.

7. The one feature that is lacking, that my former player had, was a notification that a song had already been added to a playlist and it was not added a second time.

8. Great player! You can make lists to play over again; you can play individual songs in sequence, etc.

9. Would love to see that feature here.Ads are very unobtrusive and there are so many options for sorting/displaying your music.

10. The main thing I love about it is the ability to export and save playlists in case the phone needs to be reset or when transferring to another phone.

11. This is the only music player that can, or did, access the SD card.

Steps to Troubleshoot & Fix Pi Music Player Issues

1. Fix Pi Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pi Music Player: Restarting the app will resolve most errors.
  2. Update the Pi Music Player App. Here is how:
    1. On Android goto PlayStore » Search for "Pi Music Player" » Open Pi Music Player: Offline Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pi Music Player » click "UPDATE".
  3. Clear Pi Music Player: Offline Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Pi Music Player servers.
    1. On Android, goto Settings » Apps » Select "Pi Music Player: Offline Music" » click Storage » click "Clear Cache".
  4. Check Pi Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Pi Music Player might not work.
  5. Uninstall and reinstall Pi Music Player. If nothing else has worked, completely uninstall Pi Music Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pi Music Player not working


2. Fix Pi Music Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pi Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pi Music Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pi Music Player may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer