Published by GameLachi

Report an issue with Simple Piano Pro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Simple Piano Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GameLachi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Simple Piano Pro Customer Insights

Steps to Troubleshoot & Fix Simple Piano Pro Issues

1. Fix Simple Piano Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Simple Piano Pro: Restarting the app will resolve most errors.
  2. Update the Simple Piano Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Simple Piano Pro" » Open Simple Piano Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simple Piano Pro » click "UPDATE".
  3. Clear Simple Piano Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Simple Piano Pro servers.
    1. On Android, goto Settings » Apps » Select "Simple Piano Pro" » click Storage » click "Clear Cache".
  4. Check Simple Piano Pro app permissions. If any of these permissions required to use your device's features are disenabled, Simple Piano Pro might not work.
  5. Uninstall and reinstall Simple Piano Pro. If nothing else has worked, completely uninstall Simple Piano Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Simple Piano Pro not working


2. Fix Simple Piano Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Simple Piano Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Simple Piano Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Simple Piano Pro may not be able to connect to the Internet when running in the background.

Reported Issues