Contact SessionCloud SIP Softphone Customer Service

Why should I report an Issue with SessionCloud SIP Softphone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SessionTalk Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other works well! Push notifications could be optimized as well.No incoming calls since last update.. I guess that's one way to fix the incoming caller ID issueVery high battery usageGreat app and support.

2. Try itStuck on the first phaseCouldn't startGoooodCouldn't get past first screen.

3. Other sip clients no issue.

4. Cannot see the team and who is online.

5. Transferring a call is a nightmare.

6. Not made for business.

7. 3CX is much better.Simple but confusing.

8. Have to upload contacts to it.

9. Needs an updated UI.

10. Rarely worked right.

11. Really frustrating to use.

1. Fix SessionCloud SIP Softphone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SessionCloud SIP Softphone: Restarting the app will resolve most errors.
2. Update the SessionCloud SIP Softphone App. Here is how:
   1. On Android goto PlayStore » Search for "SessionCloud SIP Softphone" » Open SessionCloud SIP Softphone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SessionCloud SIP Softphone » click "UPDATE".
3. Clear SessionCloud SIP Softphone app cache: Clearing cached data will force your app to retrieve the latest data directly from SessionCloud SIP Softphone servers.
   1. On Android, goto Settings » Apps » Select "SessionCloud SIP Softphone" » click Storage » click "Clear Cache".
4. Check SessionCloud SIP Softphone app permissions. If any of these permissions required to use your device's features are disenabled, SessionCloud SIP Softphone might not work.
5. Uninstall and reinstall SessionCloud SIP Softphone. If nothing else has worked, completely uninstall SessionCloud SIP Softphone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SessionCloud SIP Softphone not working

2. Fix SessionCloud SIP Softphone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SessionCloud SIP Softphone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SessionCloud SIP Softphone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SessionCloud SIP Softphone may not be able to connect to the Internet when running in the background.