Contact MyDrive.ch Customer Service

Why should I report an Issue with MyDrive.ch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Softronics Communication AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Store your data securely on MyDrive.

2. Access your data from anywhere.

3. Do you need help or do you have questions about the usage ?

1. Lacking usability: - App can use several accounts, BUT: The "Create Server" screen cannot use Copy/Paste, so you find yourself writing down credentials on a peace of paper to get them into the app (BTW: I'm creating an account in the app, not a server).

2. - Tapping a document in the file list ALWAYS downloads the file again.Steals your account details.. Don't use itWorks as intended.I'm finding this device and the creation accessible on it is phenomenal.

3. thank youAppNopeFor all that there's a button to download a file there's no way, that I could find, to say where to put it.

4. By default it buries it very deeply which means it then needs hunting down and moving to the folder you want it to be in.

5. - App pretends to be able to define a download location yourself, but you can't.

6. The according setting option just switches between internal/SD-Card.

1. Fix MyDrive.ch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyDrive.ch: Restarting the app will resolve most errors.
2. Update the MyDrive.ch App. Here is how:
   1. On Android goto PlayStore » Search for "MyDrive.ch" » Open MyDrive.ch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyDrive.ch » click "UPDATE".
3. Clear MyDrive.ch app cache: Clearing cached data will force your app to retrieve the latest data directly from MyDrive.ch servers.
   1. On Android, goto Settings » Apps » Select "MyDrive.ch" » click Storage » click "Clear Cache".
4. Check MyDrive.ch app permissions. If any of these permissions required to use your device's features are disenabled, MyDrive.ch might not work.
5. Uninstall and reinstall MyDrive.ch. If nothing else has worked, completely uninstall MyDrive.ch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyDrive.ch not working

2. Fix MyDrive.ch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyDrive.ch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyDrive.ch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyDrive.ch may not be able to connect to the Internet when running in the background.