Published by Central Express on Dec 3, 2024

Report an issue with CU Mongolia.
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Why should I report an Issue with CU Mongolia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Central Express to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CU Mongolia

1. Collect loyalty points and enjoy various discounts and promotions using the CU Mongolia application every time you use it.

2. CU has a 24-hour convocation chain store with the largest number of branches in Mongolia.

3. With this application, you can easily find new industry information, search for the nearest branch, and receive new product promotions in real-time.

CU Mongolia Customer Insights

1. Need to be improved when searching something.Come on cant even make purchase, won't go basket my picks on Android, so much miss fixe it pleaseapp update looks promising now, by the time i need this app i always happen to uninstall it, b4hand.

2. welp lel.Total dogshit the app says you have registered but i cant even go in my account they never fixed anythingWon't open AT allCan't sign up.

3. Cant add my address for delivery i tried for the last 30 minutes.

4. The old one has so much choices for all categories, now it has much fewer things selectable in store if i wanted delivery.

5. Cant even see products after spending 5 minutes.

6. Iphone version has many bugs, but android is just horrible.

7. Such a disappointment for good branch storePlease fix your bugs.

8. I would not recommend this application to anyone.Slow, sluggish and boring.

9. App crashes so often and cannot use!I want to downgrade my app.

10. Its like your developers and testers never using this appFrustrating.

11. Test before releasing app please.

Steps to Troubleshoot & Fix CU Mongolia Issues

1. Fix CU Mongolia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CU Mongolia: Restarting the app will resolve most errors.
  2. Update the CU Mongolia App. Here is how:
    1. On Android goto PlayStore » Search for "CU Mongolia" » Open CU Mongolia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CU Mongolia » click "UPDATE".
  3. Clear CU Mongolia app cache: Clearing cached data will force your app to retrieve the latest data directly from CU Mongolia servers.
    1. On Android, goto Settings » Apps » Select "CU Mongolia" » click Storage » click "Clear Cache".
  4. Check CU Mongolia app permissions. If any of these permissions required to use your device's features are disenabled, CU Mongolia might not work.
  5. Uninstall and reinstall CU Mongolia. If nothing else has worked, completely uninstall CU Mongolia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CU Mongolia not working


2. Fix CU Mongolia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CU Mongolia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CU Mongolia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CU Mongolia may not be able to connect to the Internet when running in the background.

Reported Issues