Published by Finder ® S.p.A. on Apr 8, 2024

Report an issue with FINDER Toolbox.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with FINDER Toolbox?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Finder ® S.p.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FINDER Toolbox image 1 contact FINDER Toolbox image 2

About FINDER Toolbox

1. FINDER Toolbox allows an easy programming of FINDER devices also with your smartphone via NFC (Near Field Communication).

2. Use the form at to send us your suggestions or report any problems.

3. Help us serve you better.

4. FINDER Toolbox provides all technical data sheets and informs you about all news. Type 7M. Type 7M. Type 12. Type 84.

FINDER Toolbox Customer Insights

1. Got it talking to the timer now by telling the app the device is a different model !.May not be necessary to program the 82.02 timer, but very easy.

2. Reply: android beam shouldn't interfere with normal nfc, function.

3. if it does it is a 'you' problem and you should fix your app not expect users to disable settings on their devices.

4. Simple to copy to multiple units.

5. I hoped the bad reviews were wrong.

6. It really needs some improvement.

7. Nope.

Steps to Troubleshoot & Fix FINDER Toolbox Issues

1. Fix FINDER Toolbox Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FINDER Toolbox: Restarting the app will resolve most errors.
  2. Update the FINDER Toolbox App. Here is how:
    1. On Android goto PlayStore » Search for "FINDER Toolbox" » Open FINDER Toolbox » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FINDER Toolbox » click "UPDATE".
  3. Clear FINDER Toolbox app cache: Clearing cached data will force your app to retrieve the latest data directly from FINDER Toolbox servers.
    1. On Android, goto Settings » Apps » Select "FINDER Toolbox" » click Storage » click "Clear Cache".
  4. Check FINDER Toolbox app permissions. If any of these permissions required to use your device's features are disenabled, FINDER Toolbox might not work.
  5. Uninstall and reinstall FINDER Toolbox. If nothing else has worked, completely uninstall FINDER Toolbox then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FINDER Toolbox not working


2. Fix FINDER Toolbox Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FINDER Toolbox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FINDER Toolbox not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FINDER Toolbox may not be able to connect to the Internet when running in the background.

Reported Issues