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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Many improvements could be made: improve connectivity setup, more payment limit control, alphabetic order when searching payee list, even better text feild to look up payees, ability to correct payee records including incorrect branch or account number, save payee account type (corrente, poupança), inhibit execution of pix/ted if the payment will fail.

2. I will close my account.Great app, I put credit on my cell phone, pay bills without leaving home, I have nothing to complain about.× I've never found a bank like that! The stuff is great! The profits are wonderful! This is all that I wanted! Sicoob is definitely the bank!easy to understand and navigate, seems very secure.Good app.

3. In summary implement the functionality which makes good use of your client's time.Horrible. I go to the bank to free my password and verify my device, I can now log on, but can not pay any boletos.

4. If I drive 40 minutes to the nearest branch to unblock my password and register my device I expect to be able to pay a bill.

5. The system is dense and barely functional compared to other banking apps.

6. excellent banco e appThis app works ok.

1. Fix Sicoob Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sicoob: Restarting the app will resolve most errors.
2. Update the Sicoob App. Here is how:
   1. On Android goto PlayStore » Search for "Sicoob" » Open Sicoob » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sicoob » click "UPDATE".
3. Clear Sicoob app cache: Clearing cached data will force your app to retrieve the latest data directly from Sicoob servers.
   1. On Android, goto Settings » Apps » Select "Sicoob" » click Storage » click "Clear Cache".
4. Check Sicoob app permissions. If any of these permissions required to use your device's features are disenabled, Sicoob might not work.
5. Uninstall and reinstall Sicoob. If nothing else has worked, completely uninstall Sicoob then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sicoob not working

2. Fix Sicoob Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sicoob be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sicoob not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sicoob may not be able to connect to the Internet when running in the background.