Published by Jigsaw Operations LLC on Apr 3, 2024

Report an issue with Intra.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Intra?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jigsaw Operations LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Intra image 1 contact Intra image 2

About Intra

1. Intra protects you from DNS manipulation, a cyber attack used to block access to news sites, social media platforms and messaging apps.

2. Intra won’t slow down your internet connection and there’s no limit on data usage.

3. Intra also protects you against some phishing and malware attacks.

4. Intra couldn’t be simpler to use — just leave it on and forget about it.

5. While Intra protects you against DNS manipulation, there are other, more complicated blocking techniques and attacks that Intra doesn't protect against.

Intra Customer Insights

1. I also use it to secure the connection on my other devices through tethering.this app is just wonderful, blocking unnecessary ads, protect my privacy while unblocking the website which originally blocked from where i live, but there is some issues i experienced, when i use intra while on mobile data it's working fine but when i use wi-fi, internet connection gone slow like it's not connected to internet at all.

2. Just a heads-up... Thanks, I will look forward to seeing the updated version.Has a lot of potential, but causes my phone to slow down to the point where it's unusable and core apps keep crashing, and basic operations like opening a browser or text input field take 5 minutes, so I had to disable it.

3. A restart of the phone will work, as will toggling the app off and on from the GUI but that's not how these things are supposed to work.Great idea, easy to use and works well.

4. Before anyone says this app broke their carrier specific voip or visual voicemail, by way of example, that's how certain carrier apps are designed.

5. Did not find this advice anywhere.So far this is the best VPN I've ever used, it doesn't collect any personal data or give any dangerous things to my phone.

6. The service is only for Verizon customers, so it isn't useful or even all that safe to let the whole world resolve (again, this is just an example) purely internal services from any place on earth.

7. Had to exclude a couple apps to get them to work (TiVo, Kasa).

8. This could apply, with necessary changes, to any carrier specific utilities or services.

9. Verizon visual voice mail, as an example, has to be allowed out as an exception.

10. That's necessary to any modern network utility; alas, it seems more a norm than an exception.

11. what's happen to me actually ? thx in advanceAfter installing this app I started getting random internet stoppages.

Steps to Troubleshoot & Fix Intra Issues

1. Fix Intra Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Intra: Restarting the app will resolve most errors.
  2. Update the Intra App. Here is how:
    1. On Android goto PlayStore » Search for "Intra" » Open Intra » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intra » click "UPDATE".
  3. Clear Intra app cache: Clearing cached data will force your app to retrieve the latest data directly from Intra servers.
    1. On Android, goto Settings » Apps » Select "Intra" » click Storage » click "Clear Cache".
  4. Check Intra app permissions. If any of these permissions required to use your device's features are disenabled, Intra might not work.
  5. Uninstall and reinstall Intra. If nothing else has worked, completely uninstall Intra then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intra not working


2. Fix Intra Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Intra be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intra not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intra may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer