how to delete WI Exposure Notification account

How to Delete WI Exposure Notification Completely

Published by State of Wisconsin - Department of Health Services | Updated: Oct 4, 2022

Learn how to delete your WI Exposure Notification account, your personal data and also delete the WI Exposure Notification app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with WI Exposure Notification completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete WI Exposure Notification account   remove WI Exposure Notification account

1. Delete WI Exposure Notification Account through Email

There are 2 methods to get your data (and account) deleted by WI Exposure Notification. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting WI Exposure Notification via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with WI Exposure Notification.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify WI Exposure Notification of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your WI Exposure Notification account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting WI Exposure Notification's App from your Phone

There are many reasons you may want to get rid of WI Exposure Notification on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete WI Exposure Notification from an iPhone or Android device:

a. How to Delete WI Exposure Notification app from your Iphone

If you want to delete WI Exposure Notification from your iphone, here’s what you should do:

  1. From your home screen, tap the WI Exposure Notification icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on WI Exposure Notification.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the WI Exposure Notification app you want to delete.
  4. Select "Delete WI Exposure Notification" on the next screen and confirm delete.

b. How to delete WI Exposure Notification from your Android phone

To delete WI Exposure Notification from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on WI Exposure Notification.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the WI Exposure Notification app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the WI Exposure Notification app you want to delete.
  4. Click "Uninstall".

WI Exposure Notification Software Details

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1. If a WI Exposure Notification user tests positive for COVID-19, they will receive a verification code from the State of Wisconsin.

2. WI Exposure Notification helps to contain the spread of COVID-19 by complementing the ongoing contact tracing programs carried out by the local and tribal public health agencies and DHS.

3. WI Exposure Notification is the official COVID-19 exposure notification app of the State of Wisconsin supported by the Wisconsin Department of Health Services (WI DHS).

4. The app was developed using the Google Apple Exposure Notification API through a collaboration between Google, Apple, and the Wisconsin Department of Health Services.

5. Once you install and activate WI Exposure Notification and turn on Bluetooth, the app works in the background and exchanges anonymous signals with other devices.

6. Please note that WI Exposure Notification is intended for users ages 13 and up.

7. When users choose to share a positive test result, this notifies other app users that were close enough to the infected person for a long enough period of time (approximately within 6 feet of someone for at least 15 minutes in a single day) that they are considered a close contact and at risk of infection.

8. This is why we chose to use the Apple and Google Exposure Notification API.

9. WI DHS wants all app users to feel confident that, when a possible COVID-19 exposure is received via the app, that it is a real event to be trusted.

10. Users must activate the verification code that is only available from the State of Wisconsin in order to report a positive result via the app.

11. Using WI Exposure Notification is voluntary and free of charge.

12. WI DHS does not need to know where or who you are for WI Exposure Notification to work.

13. This prevents people from falsely reporting positive results, which could generate false exposure notifications.

14. The app will also record the signal strength, which is used to estimate the distance between two devices, as well as the duration and date of the exposure.

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