how to delete VisualDx account

How to Delete VisualDx Completely

Published by VisualDx | Updated: Oct 21, 2022

Learn how to delete your VisualDx account, your personal data and also delete the VisualDx app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with VisualDx completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete VisualDx account   remove VisualDx account

1. Delete VisualDx Account through Email

There are 2 methods to get your data (and account) deleted by VisualDx. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting VisualDx via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with VisualDx.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify VisualDx of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your VisualDx account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting VisualDx's App from your Phone

There are many reasons you may want to get rid of VisualDx on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete VisualDx from an iPhone or Android device:

a. How to Delete VisualDx app from your Iphone

If you want to delete VisualDx from your iphone, here’s what you should do:

  1. From your home screen, tap the VisualDx icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on VisualDx.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the VisualDx app you want to delete.
  4. Select "Delete VisualDx" on the next screen and confirm delete.

b. How to delete VisualDx from your Android phone

To delete VisualDx from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on VisualDx.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the VisualDx app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the VisualDx app you want to delete.
  4. Click "Uninstall".

VisualDx Software Details

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1. VisualDx combines expert medical knowledge, standardized terminology, intelligent search, and the best medical images to deliver concise and accurate answers.

2. Over 1700 hospitals, clinics, and medical schools use VisualDx to aid diagnostic accuracy, enhance medical education, and improve patient outcomes.

3. VisualDx is used to validate a diagnosis, access next steps for management and care, and for patient education.

4. The VisualDx decision support and reference tool for physicians includes more than 3000 diagnoses and over 41 000 medical images.

5. Searchable by symptoms, signs, and patient factors, VisualDx is the fastest path to a customized differential diagnosis.

6. VisualDx Mobile is the ONLY professional medical app to show disease variation with images.

7. Launch VisualDx on a computer AT YOUR INSTITUTION and click the “VisualDx Mobile” link to register for a personal VisualDx user name and password to use on your mobile device.

8. • Visually confirm a diagnosis by comparing medical images to your patient’s presentation.

9. CURRENT subscribers: use your existing user name and password with VisualDx Mobile.

10. Search by diagnosis, build a patient-specific differential, or look up drug-induced adverse reactions by medication – all at the point of care.

11. • Provide on-the-spot patient education with real medical images.

12. • Perform VisualDx Quiz to test your knowledge of visual presentations of disease, and compete against colleagues via leaderboards.

13. VisualDx is the single source for diagnostic clinical decision support.

14. • Quickly search by diagnosis for next steps on management and patient care.

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