How to Delete myHearing Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

1. Delete myHearing Account through Email

There are 2 methods to get your data (and account) deleted by myHearing:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to myHearing using the form below:

Alternatively, you can follow these steps below to get myHearing to delete your account/data:

1. To delete your myHearing account, contact myHearing via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify myHearing of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to apps@redacted... Login to see email.

2. How to Delete myHearing on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete myHearing".

3. Delete myHearing on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "myHearing" and Click "Uninstall".

1. In order to perfectly adjust your hearing aids to your individual needs, your Hearing Care Professional requires detailed information about your experience with your hearing aids.

2. (4) Remote adjustments by the Hearing Care Professional and user control over hearing aid settings are only possible with Siemens and Signia 7px, 5px, 3px, 7bx, 5bx, 3bx, Orion 2, Sirion 2 & Signia Nx devices.

3. Your Hearing Care Professional can use your responses to better adjust the settings of your hearing aids (1).

4. The myHearing App is a tool whereby the patient can adjust convenience functions of a hearing aid, within a framework given by a hearing health professional, including Audiologist, ENT or acoustician.

5. Using this App, you will be able to experience a free on-demand video consultation from your personal Hearing Care Professional (3).

6. Once you enter your responses, your Hearing Care Professional receives this information instantly with a simple touch of a button.

7. All the while, your Hearing Care Professional is just a touch of a button away, via phone or chat messaging (2).

8. Moreover, you will receive useful advice about usage and care of your hearing aids, and learn interesting facts about hearing in general.

9. (1) To access the App an invitation or code is required from your Hearing Care Professional.

10. The vision of myHearing combined with Siemens’ experience provide a diverse portfolio of highly developed hearing solutions for you.

11. (2) Available only if simultaneously applied by your Hearing Care Professional.

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