how to delete Axxess HomeCare account

How to Delete Axxess HomeCare Completely

Published by Axxess Technology Solutions, Inc | Updated: Sep 29, 2022

Learn how to delete your Axxess HomeCare account, your personal data and also delete the Axxess HomeCare app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Axxess HomeCare completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

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1. Delete Axxess HomeCare Account through Email

There are 2 methods to get your data (and account) deleted by Axxess HomeCare. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Axxess HomeCare via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Axxess HomeCare.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Axxess HomeCare of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Axxess HomeCare account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting Axxess HomeCare's App from your Phone

There are many reasons you may want to get rid of Axxess HomeCare on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Axxess HomeCare from an iPhone or Android device:

a. How to Delete Axxess HomeCare app from your Iphone

If you want to delete Axxess HomeCare from your iphone, here’s what you should do:

  1. From your home screen, tap the Axxess HomeCare icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Axxess HomeCare.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Axxess HomeCare app you want to delete.
  4. Select "Delete Axxess HomeCare" on the next screen and confirm delete.

b. How to delete Axxess HomeCare from your Android phone

To delete Axxess HomeCare from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Axxess HomeCare.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the Axxess HomeCare app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Axxess HomeCare app you want to delete.
  4. Click "Uninstall".

Axxess HomeCare Software Details

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1. The Axxess HomeCare mobile app makes care easier by empowering field staff to securely verify visits at the point of care, view scheduled tasks and get directions to client homes anytime, anywhere.

2. Make care easier by managing intake, scheduling, human resources, notes and documentation, family contact, and billing with one simple solution, Axxess HomeCare.

3. Axxess is the fastest growing home health and home care technology company, improving care for more than 2 million patients in North America and trusted by more than 7,000 organizations.

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