Contact Access Dots Customer Service

Why should I report an Issue with Access Dots - Android 12/iOS 1?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IJP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Interface leaves a bit to be desired, but it's not like it's something you look at often to use.Off to a good start for a beta, the UI works nicely, and the access log is a great idea! But there are a couple big issues: 1) Because it puts an invisible layer over the screen (draws on top of other apps), it interferes with the ability to click [Allow] when other apps are asking for permissions, and 2) There's no way to pause the app to alleviate problem #1, so you have to force-quit the app in order to click that [Allow] prompt.The app works great.

2. I use at meetings and other events.Excellent app to show you when an app is accessing your camera, microphone, and/or your location just like an iPhone.

3. Knowing if some system app is listening to me would give sense of security that could only be beat by the ability to turn the microphone and camera off all together on something closer to a hardware level.

4. One thing I've noticed lately though is the "microphone" light comes on whenever I'm playing audio in certain apps like Twitter.

5. It is really nice to know when third party apps are accessing the microphone and camera.

6. All icons work when microphone, GPS, and camera are activated.

7. The camera and microphone dots work flawlessly, though.

8. I don't know if those things can be separated but it's making me think Twitter is listening even though it's playing audio through my microphone.

9. There's a log you can check at the main screen, but other than that you may have no idea that an app was accessing one when you only expected it to access the other.

10. For example, I wanted to try other color options for dots, but then decided to go back to the default values but couldn't.

11. Specifically, it'll work for a while after the service is first activated, but then it won't show up even when using Maps.

1. Fix Access Dots Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Access Dots: Restarting the app will resolve most errors.
2. Update the Access Dots App. Here is how:
   1. On Android goto PlayStore » Search for "Access Dots" » Open Access Dots - Android 12/iOS 1 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Access Dots » click "UPDATE".
3. Clear Access Dots - Android 12/iOS 1 app cache: Clearing cached data will force your app to retrieve the latest data directly from Access Dots servers.
   1. On Android, goto Settings » Apps » Select "Access Dots - Android 12/iOS 1" » click Storage » click "Clear Cache".
4. Check Access Dots app permissions. If any of these permissions required to use your device's features are disenabled, Access Dots might not work.
5. Uninstall and reinstall Access Dots. If nothing else has worked, completely uninstall Access Dots then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Access Dots not working

2. Fix Access Dots Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Access Dots be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Access Dots not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Access Dots may not be able to connect to the Internet when running in the background.