Contact Drive Safe Customer Service

Why should I report an Issue with Drive Safe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Andrew Irwin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Edit: thank you for the tip about bluetooth-- I assume the ringer thing is probably unrelated?Andrew's app has been so wonderful! I have tried a few other free safe driving apps, and they were so bogged down with advertising apps, they prompted some distracted driving! I love how this turns on automatically when driving, and that the sensitivity of that feature is adjustable! It silences my phone to prevent distracted driving.

2. Some car message services like mine may pick up and be able to read incoming phone messages - but I don't mind this as it makes me aware of incoming messages and know anyone will get my 'drive safe' response.I like it but, the text message notification doesn't seem to be working when someone text/calls my phone when I'm unable to answer.(That's why I rated it with 4 stars) Can someone check into it? But, other than that I like it.

3. Turns on and off multiple times while I'm driving making its own distracting noise each time and with no option to adjust sensitivity anymore it comes on in elevators, when I'm walking, when I'm skating.

4. Not sure if I'm doing something wrong but overall great feature on my phone!A friend of mine was recently hit by someone texting while driving and was seriously injured.

5. It turns on automatically when I start my car, and doesnt allowcalls to come thru while driving.

6. I love that the auto-text feature is customizable! Told my closest friends of this app! 1 minor issue: it doesn't always turn off once my drive is over.

7. Only thing is I wish it would automatically start while I start driving instead of me having to turn it on.

8. No warning when app is on to tell user not to use whilst driving if they start making a call .

9. The auto-on feature works great and it's super light weight on the phone resources.

10. However, I normally keep my phone on vibrate all the time and since I've downloaded this app, my ringer keeps turning back onto volume.

11. My only concern is that it doesnt turn off after driving.

1. Fix Drive Safe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drive Safe: Restarting the app will resolve most errors.
2. Update the Drive Safe App. Here is how:
   1. On Android goto PlayStore » Search for "Drive Safe" » Open Drive Safe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drive Safe » click "UPDATE".
3. Clear Drive Safe app cache: Clearing cached data will force your app to retrieve the latest data directly from Drive Safe servers.
   1. On Android, goto Settings » Apps » Select "Drive Safe" » click Storage » click "Clear Cache".
4. Check Drive Safe app permissions. If any of these permissions required to use your device's features are disenabled, Drive Safe might not work.
5. Uninstall and reinstall Drive Safe. If nothing else has worked, completely uninstall Drive Safe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drive Safe not working

2. Fix Drive Safe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drive Safe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drive Safe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drive Safe may not be able to connect to the Internet when running in the background.