Contact Official ITIL 4 Foundation App Customer Service

Why should I report an Issue with Official ITIL 4 Foundation App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TSO (The Stationery Office) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please put in a pop up that asks if you really want to exit the exam, or allow re-entry (a back button option).This app has been great so far to study for the ITIL 4 Foundations exam.

2. It is so frustrating to spend 20-60 minutes on something, accidentally click somewhere and lose ALL your progress.Does a good job of approximating what you'll see on the exam for the most part.

3. It would be nice to be able to make a focused set of flash cards or exam questions out of stuff you previously got wrong as wellOverall this is a good app.

4. But when in the study cards there needs to be an option to get back to the cards if you accidentally hit one of the buttons at the bottom of the screen.

5. When taking mock exams, if you accidentally press the button, you cannot go back to your place in the exam.

6. My only complaint that I have is the location of the next button when using the study cards.

7. Overall, an OK app.Overall pretty good as a case study but doesn't go into loads of specifics for all the ITIL Terms.

8. I have fat fingered it and selected another page numerous times, which wouldn't be an issue if it didn't exit you out of the study cards.

9. There's no way to customize exactly what cards you want to see in a study session or go back and review.

10. More study material in addition to the Axle example would make this better.Terrible setup in this app... did they use any of the ideas in ITIL when making this app? I don't think so.

11. If you have the misfortune of clicking out of the "study" section and hitting say "progress" , all of your work in the study session will be lost.

1. Fix Official ITIL 4 Foundation App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Official ITIL 4 Foundation App: Restarting the app will resolve most errors.
2. Update the Official ITIL 4 Foundation App App. Here is how:
   1. On Android goto PlayStore » Search for "Official ITIL 4 Foundation App" » Open Official ITIL 4 Foundation App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Official ITIL 4 Foundation App » click "UPDATE".
3. Clear Official ITIL 4 Foundation App app cache: Clearing cached data will force your app to retrieve the latest data directly from Official ITIL 4 Foundation App servers.
   1. On Android, goto Settings » Apps » Select "Official ITIL 4 Foundation App" » click Storage » click "Clear Cache".
4. Check Official ITIL 4 Foundation App app permissions. If any of these permissions required to use your device's features are disenabled, Official ITIL 4 Foundation App might not work.
5. Uninstall and reinstall Official ITIL 4 Foundation App. If nothing else has worked, completely uninstall Official ITIL 4 Foundation App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Official ITIL 4 Foundation App not working

2. Fix Official ITIL 4 Foundation App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Official ITIL 4 Foundation App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Official ITIL 4 Foundation App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Official ITIL 4 Foundation App may not be able to connect to the Internet when running in the background.