Contact Official ITIL Customer Service

Why should I report an Issue with Official ITIL® v3 App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TSO (The Stationery Office) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Greedy *******would be better if there was a way to bookmark where you stopped when using the revision cards so that the user is able to go back to that exact spot without going through the cards all over again.Excellent app, it helped me a lot to get ready for my exam, the mock exams are a great way to test your knowledge and you can review the feedback for those questions you fail.

2. The only thing worth mentioning is that the questions are pretty repetitive if you're doing 30+ mock exams in a row, so having one more source of questions would prepare you for a 100%It's decently useful to train for the exam - but you should definitely also use other sources of questions you can easily find on the internet.

3. Mock questions work really well in ensuring you know the concepts but AREN'T the same as those in the real exam.I passed my ITIL exam today from primarily using this app.

4. I dont think i would have passed without this app.Great app!! This will prepare you for the actual exam as the questions are very similar.

5. I'm giving it two starts for three reasons: - There are a lot of things not trained for - The explanations for answers are far from complete, exhaustive, or clarifying - The exam costs 329 euros through Pearson Vue - most of which I would assume ends up at Axelos and the UK Cabinet Office - and they still have the tenacity to charge people money for this app.

6. Questions in this app are mostly different than the ones in the exam, but these questions help you to prepare well.

7. The questions are not an exact copy to the exam but the app structures the questions in an extremely familiar way to the exam.

8. Simple and clear.The price and the ratings for this app have me hopes that it would help prepare me for the foundation exam alongnwoth the book.

9. Thank you developers for this app.I believe that for this kind of app the most important performance indicator is it's ability to prepare for an actual exam.

10. I was wrong! The questions on the exam were nothing like the questions on this app.

11. These questions are harder than the test and not a confidence booster.

1. Fix Official ITIL Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Official ITIL: Restarting the app will resolve most errors.
2. Update the Official ITIL App. Here is how:
   1. On Android goto PlayStore » Search for "Official ITIL" » Open Official ITIL® v3 App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Official ITIL » click "UPDATE".
3. Clear Official ITIL® v3 App app cache: Clearing cached data will force your app to retrieve the latest data directly from Official ITIL servers.
   1. On Android, goto Settings » Apps » Select "Official ITIL® v3 App" » click Storage » click "Clear Cache".
4. Check Official ITIL app permissions. If any of these permissions required to use your device's features are disenabled, Official ITIL might not work.
5. Uninstall and reinstall Official ITIL. If nothing else has worked, completely uninstall Official ITIL then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Official ITIL not working

2. Fix Official ITIL Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Official ITIL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Official ITIL not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Official ITIL may not be able to connect to the Internet when running in the background.