Contact Rocket－Food Delivery Customer Service

Why should I report an Issue with Rocket－Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rocket delivery to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And there is no way to cancel it directly from the app, so each time they cannot deliver my order I have to write or to call the support and ask to cancel it.The app itself works fine, in several months I didn't have any problems with it, but delivery is a real problem (slow, sometimes it's seems they forget about your order).

2. I tried it several times during a week and at the end of each try I got an error message: "Houston, Houston bla-bla...". So, if you register it is not possible to delete your personal data.The only delivery in Kyiv that can take your order, didn't assign a courier for 80 minutes! Not first time facing issues with assignment of a courier, but that time was definitely the last one.

3. I immediate contact online support and they fix it instantly note when you are going to make a new order the address appears wrong again 😞.

4. Well, at least support is answering (just not very helpful).For the first experience I'm satisfied with the exception that when you put your location and pinpoint it on the map the texting address is always wrong.

5. The other thing is that you cannot edit and delete you addresses: it relies on the location and keeps correcting the entered address to the wrong one.

6. Their support didn't help and asked to contact Wayforpay support instead.

7. 🙏🏼🤗 Kind regards.I was using it before and was working fine, but with the new update, ordering something is now bugged and won't go forward with or without a card (with no error message).

8. You cannot pick the delivery address from your saved ones.

9. Most times it takes very long for the service to find a courier for my order, if at all.

10. Basic features (search, address edit...) don't work properly.

11. They also don't have a support chat feature to communicate the problem with them.

1. Fix Rocket－Food Delivery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rocket－Food Delivery: Restarting the app will resolve most errors.
2. Update the Rocket－Food Delivery App. Here is how:
   1. On Android goto PlayStore » Search for "Rocket－Food Delivery" » Open Rocket－Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rocket－Food Delivery » click "UPDATE".
3. Clear Rocket－Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Rocket－Food Delivery servers.
   1. On Android, goto Settings » Apps » Select "Rocket－Food Delivery" » click Storage » click "Clear Cache".
4. Check Rocket－Food Delivery app permissions. If any of these permissions required to use your device's features are disenabled, Rocket－Food Delivery might not work.
5. Uninstall and reinstall Rocket－Food Delivery. If nothing else has worked, completely uninstall Rocket－Food Delivery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rocket－Food Delivery not working

2. Fix Rocket－Food Delivery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rocket－Food Delivery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rocket－Food Delivery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rocket－Food Delivery may not be able to connect to the Internet when running in the background.