Contact TuneIn Radio Customer Service

Why should I report an Issue with TuneIn Radio: Music & Sports?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TuneIn Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now they don't believe I'm having a problem and want me to send them a screen shot to prove I'm logged in because they don't believe me! The software used to be very good, but now it sucks.I've used TuneIn for many years, it's always been 4.5 to 5 stars but for the last year they've been pushing their pro app $$ more than ever and the ads seem to have MORE than doubled.

2. Went to play some news this morning and my favorites are gone, library is gone.... Just says "this paged has been pulled, but there's still other great content." Guess they decided I'm not able to use unless I pay for premium? Not sure.

3. What was 30s of intro ads turned into a minute, the app breaks if you turn off the screen during the intro ads, and 9/10 times you listen to the two ads then it says "stream interrupted" and you get to do it all over again multiple times before the channel actually starts.

4. Personally I have no issue with the adds other than the fact that sometimes I have to listen to the same add on repeat 20 times or the fact that the station doesn't start after the intro add.LOVE IT, WHEN IT WORKS.

5. New issue: streamed data now rewinds by 5-10sec, and ads replay over and over on stream and radioWas great then the last few updates have gone downhill.

6. I contacted TuneIn to get resolved and they have kept asking for everything from video of my phone to screen shots, and have so far failed utterly.

7. When you start it again, you have to listen to another minute of ads, sometimes I have to force close it to get it to play a station.Update 6-30-23.

8. The volume setting in the app had always come on at the percentage I had preset, but now it's going off at full volume ignoring the percentage volume set in my alarm setting.

9. Now it's horrible, obtrusive ads, and it barely functions.Pros: I appreciate the channel selection, the ability to livestream MSNBC, CNN, Fox News, whatever organization you want.

10. Since the last update, the alarm is going off at full blast even though I have it set to 6 %.

11. Absolutely incredible customer support: had a small issue with the app and reached out to the team; they responded and resolved the issue within hours.

1. Fix TuneIn Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TuneIn Radio: Restarting the app will resolve most errors.
2. Update the TuneIn Radio App. Here is how:
   1. On Android goto PlayStore » Search for "TuneIn Radio" » Open TuneIn Radio: Music & Sports » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TuneIn Radio » click "UPDATE".
3. Clear TuneIn Radio: Music & Sports app cache: Clearing cached data will force your app to retrieve the latest data directly from TuneIn Radio servers.
   1. On Android, goto Settings » Apps » Select "TuneIn Radio: Music & Sports" » click Storage » click "Clear Cache".
4. Check TuneIn Radio app permissions. If any of these permissions required to use your device's features are disenabled, TuneIn Radio might not work.
5. Uninstall and reinstall TuneIn Radio. If nothing else has worked, completely uninstall TuneIn Radio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TuneIn Radio not working

2. Fix TuneIn Radio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TuneIn Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TuneIn Radio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TuneIn Radio may not be able to connect to the Internet when running in the background.