Published by TuneIn Inc on Nov 15, 2024

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Why should I report an Issue with TuneIn Radio Pro - Live Radio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TuneIn Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TuneIn Radio Pro Customer Insights

1. **(I have an older version--21.7 to be exact--of the TuneIn app on my phone/tablets because that version still allows me to record radio stations).If you want to listen to anything at all, this is not the app to use! Ever since the app was updated with its new interface, the app has become horrendous to listen to music with.

2. Which makes it a waste of money to buy because of the poor music quality!I'm very annoyed that the latest UI version (30.8 Pro) has removed the Stop button when on the station screen.

3. Now if I want to Stop (to stop using my cell data if I'm no longer going to be listening), I have to go back to the Home screen where there is a very tiny Stop button at bottom right, so tiny in a crowded spot that it is hard to use reliably.

4. Also UI bug when using 3 button navigation.Had been using pro version for > 8 years but app keeps getting worse and worse with each release.

5. The TuneIn Radio app opens in the background without my permission (Premium, Pro, or Free; that simply cannot happen with a radio app).

6. Am using the audials app more often now, especially since I can still record shows on there...give it a tryI have been a satisfied Pro user for 8 or 9 years until this summer.

7. There are too many quality radio/music apps out there, so as of 6/9/23 I've UNINSTALLED TuneIn Radio from my Lenovo Duet.

8. Even if I try to stop it, it continues to fill my memory, slowing my phone.I've been using this app for years.

9. The name fit, it offered an easy and quick way to listen to my radio stations and programs when over the air reception was not reliable or available.

10. Good luck!Several years ago TuneIn Radio Pro was exactly what I sought.

11. Gradually they wanted people to move to the subscription model, which is understandable, but it's radio, it's free.

Steps to Troubleshoot & Fix TuneIn Radio Pro Issues

1. Fix TuneIn Radio Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TuneIn Radio Pro: Restarting the app will resolve most errors.
  2. Update the TuneIn Radio Pro App. Here is how:
    1. On Android goto PlayStore » Search for "TuneIn Radio Pro" » Open TuneIn Radio Pro - Live Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TuneIn Radio Pro » click "UPDATE".
  3. Clear TuneIn Radio Pro - Live Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from TuneIn Radio Pro servers.
    1. On Android, goto Settings » Apps » Select "TuneIn Radio Pro - Live Radio" » click Storage » click "Clear Cache".
  4. Check TuneIn Radio Pro app permissions. If any of these permissions required to use your device's features are disenabled, TuneIn Radio Pro might not work.
  5. Uninstall and reinstall TuneIn Radio Pro. If nothing else has worked, completely uninstall TuneIn Radio Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TuneIn Radio Pro not working


2. Fix TuneIn Radio Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TuneIn Radio Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TuneIn Radio Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TuneIn Radio Pro may not be able to connect to the Internet when running in the background.

Reported Issues

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