Contact Translator Customer Service

Why should I report an Issue with Translator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TRADUCTOR to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. when i put text in top box , not appear the translation in bottom box.all app is gone.Used to work well, but now fails in any language, just says "false".

2. very useful app for translation but there is something missing in transform too.

3. About 90% translation is correct 10% is missing.

4. Please deduct the full screen ads.Sooo bad.

5. I can't translate a short sentence or word from English to Spanish.

6. But full screen ads are very annoying.

7. It says "false".

8. I will suggest to people to download it.

9. It doesn't work.

10. Uninstalling.not good and bad app.

11. Still fails after reinstalling.The results for translating even ordinary simple words: "False".

1. Fix Translator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Translator: Restarting the app will resolve most errors.
2. Update the Translator App. Here is how:
   1. On Android goto PlayStore » Search for "Translator" » Open Translator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Translator » click "UPDATE".
3. Clear Translator app cache: Clearing cached data will force your app to retrieve the latest data directly from Translator servers.
   1. On Android, goto Settings » Apps » Select "Translator" » click Storage » click "Clear Cache".
4. Check Translator app permissions. If any of these permissions required to use your device's features are disenabled, Translator might not work.
5. Uninstall and reinstall Translator. If nothing else has worked, completely uninstall Translator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Translator not working

2. Fix Translator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Translator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Translator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Translator may not be able to connect to the Internet when running in the background.