Published by SMH17 on Nov 14, 2024

Report an issue with IAFace.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with IAFace?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SMH17 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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IAFace Customer Insights

1. It was actually pretty cool to see the output of what it had scanned and all... wondering if one day it could be kind of like a mesh instead of just dots? And also wondering about extra features being added? But either way good appReally nice app, I'm glad that somebody did such a nice work! Congrats! Would you translate in the future the x y z in desired selected units cm.

2. mm?Excellent accuracy, very conservative, thus reliable... If a comparison says there are similarities, you can take it to the bank.A Very Interesting and Unique Concept; I'm Very Intrigued by It and find it quite FascinatingInteresting app.

3. When I open to put code it, but you can't read emails with out leaving the page.

4. Can't use code, because you need the scene open.

5. Then it resets and code will not be excepted.

6. It does some things I haven't seen an app do before.

7. I'm trying to change the password?Wow what an app.

8. To much of going around in circle.

9. inch.

Steps to Troubleshoot & Fix IAFace Issues

1. Fix IAFace Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IAFace: Restarting the app will resolve most errors.
  2. Update the IAFace App. Here is how:
    1. On Android goto PlayStore » Search for "IAFace" » Open IAFace » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IAFace » click "UPDATE".
  3. Clear IAFace app cache: Clearing cached data will force your app to retrieve the latest data directly from IAFace servers.
    1. On Android, goto Settings » Apps » Select "IAFace" » click Storage » click "Clear Cache".
  4. Check IAFace app permissions. If any of these permissions required to use your device's features are disenabled, IAFace might not work.
  5. Uninstall and reinstall IAFace. If nothing else has worked, completely uninstall IAFace then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IAFace not working


2. Fix IAFace Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IAFace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IAFace not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IAFace may not be able to connect to the Internet when running in the background.

Reported Issues