Contact TechLife Customer Service

Why should I report an Issue with TechLife?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of qh-tek to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. • Fast network connection, no waiting, enjoy fast experience and drive your life with innovation!

1. Had to replace all devices with Smart Life compatible units.Well, i had trouble setting up router with wifi/IR receiver, but i did it.. had to put mi router antenna right on wifi receiver in order to read it.. but app is fine, works just like physical remote..Terrible. 2/3 Bulbs arrived broken.

2. Half the time Google Home says "TechLufe isn't available right now" or "hallway lights are not available", TechLife app also shows them as off-line.

3. Says "user already exists" when i am forced to re register while it also doesnt let me log in saying "must activate account first".. which is after i just did and it says "activated".

4. It was easy to setup using AP mode BUT, will not turn on and off my lights on programmed schedule.

5. Then wont log in saying "must register", then i cant register because its saved my number and says "already registered".

6. Don't let the phone turn off during pairingIt is not possible to register, either via phone or email.

7. Emailed the support email address on Play and as yet, no response.A horrible, slow, clunky, half-finished mess of an app.

8. If you get stuck on set-up, make sure the lights are quickly changing color, that's how you know its is pairing mode.

9. The lights lose connection with TechLife and Google Home on an almost daily basis, after which I have to pretty much set everything up again, which is quite a nuisance.

10. Hope they can tell me.Does not pair with my phone, the blinking barely lasts till the app has searched 12%, same in AP mode.

11. Lights will randomly just turn on and constantly have to re-pair it.

1. Fix TechLife Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TechLife: Restarting the app will resolve most errors.
2. Update the TechLife App. Here is how:
   1. On Android goto PlayStore » Search for "TechLife" » Open TechLife » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TechLife » click "UPDATE".
3. Clear TechLife app cache: Clearing cached data will force your app to retrieve the latest data directly from TechLife servers.
   1. On Android, goto Settings » Apps » Select "TechLife" » click Storage » click "Clear Cache".
4. Check TechLife app permissions. If any of these permissions required to use your device's features are disenabled, TechLife might not work.
5. Uninstall and reinstall TechLife. If nothing else has worked, completely uninstall TechLife then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TechLife not working

2. Fix TechLife Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TechLife be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TechLife not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TechLife may not be able to connect to the Internet when running in the background.