Contact Najm Online Customer Service

Why should I report an Issue with Najm Online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Majid Al Futtaim Finance LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Funny thing is, whenever I call costumer service department, they tell me to log in and find my answers to my account details on the app!Does not work after last update.

2. I changed the password through forgot password link, now after using the new password it shows a message to click update to proceed, but the app is already up to date.

3. i will give less than zero to Najm.It used to work fine but the last couple of weeks it is not working, showing update is available.

4. when you enter your username password and click, it says a new version is available and click to update.

5. Even reinstalling the app several times dosent work!! Dont be tugged into using the card and its app... Even after 1000 times reporting they just don't care... Worst IT Solution for this companyI've downloaded the app 2 times now and each time it won't even get me to the landing page.

6. my credit card payment amount got debited from bank and there was a blank page is displayed on najm mobile app.

7. ThanksAfter entering the credentials, It always says a new version is available and click update to comtinue.

8. When tapping on update nothing happens!very bad to link to bank account.

9. Nothing happens after username and password is entered and login button is pressed.

10. People after making payment don't check their accounts whether the amount has been bounced back.

11. I just cant login!!!!! I reinstalled the app and finally it allowed me to login using touch but i get this message: NO DATA TO ACT ONthis is worst app.

1. Fix Najm Online Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Najm Online: Restarting the app will resolve most errors.
2. Update the Najm Online App. Here is how:
   1. On Android goto PlayStore » Search for "Najm Online" » Open Najm Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Najm Online » click "UPDATE".
3. Clear Najm Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Najm Online servers.
   1. On Android, goto Settings » Apps » Select "Najm Online" » click Storage » click "Clear Cache".
4. Check Najm Online app permissions. If any of these permissions required to use your device's features are disenabled, Najm Online might not work.
5. Uninstall and reinstall Najm Online. If nothing else has worked, completely uninstall Najm Online then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Najm Online not working

2. Fix Najm Online Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Najm Online be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Najm Online not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Najm Online may not be able to connect to the Internet when running in the background.