Contact CleanTime Counter Customer Service

Why should I report an Issue with CleanTime Counter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of topotApps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm just over 2 months shy from 4 years clean so i was enjoying the widget as a reminder.Was great first couple of days then my phone (android) started going crazy hanging up calls turning on and off it was enough to drive you to drink.

2. I tried uninstalling then installing it back again and in a different phone and the same problem continuedI think that this is my new app to keep track of my sobriety however I wish that there was an option for both addict and alcoholic as I belong to both fellowships.

3. since updating my phone, the widget doesn't tick over to new days, the hours just keep going up.

4. But I just saw app has not been updated since 2013 according to Play Store info.This app was fine until I upgraded to a galaxy 9, and lost my password.

5. HopperI really like this app...its great....but I had to uninstall it for good because it kept screwing up my phone and my phone wouldn't work right.

6. But instead I uninstalled my phone is fine again and I guess I will keep track on my own.

7. This application is kinda awesome, I've never been able to break down my sobriety in this manner.

8. Now, on my 8 year soberversary, I can't log in, can't figure how change my password, can't edit my information, and when I tried to get help all the information was in cyrillic.

9. It is so easy to customize and it sends you notifications to let you know each month how long you've been clean.

10. The only problem I'm having right now is my phone recently updated to Android 10 and the app needs to update.

11. I used to be able to take screen shots for my Clean Date(which is today...8~18~87) and post it on Facebook.

1. Fix CleanTime Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CleanTime Counter: Restarting the app will resolve most errors.
2. Update the CleanTime Counter App. Here is how:
   1. On Android goto PlayStore » Search for "CleanTime Counter" » Open CleanTime Counter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CleanTime Counter » click "UPDATE".
3. Clear CleanTime Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from CleanTime Counter servers.
   1. On Android, goto Settings » Apps » Select "CleanTime Counter" » click Storage » click "Clear Cache".
4. Check CleanTime Counter app permissions. If any of these permissions required to use your device's features are disenabled, CleanTime Counter might not work.
5. Uninstall and reinstall CleanTime Counter. If nothing else has worked, completely uninstall CleanTime Counter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CleanTime Counter not working

2. Fix CleanTime Counter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CleanTime Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CleanTime Counter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CleanTime Counter may not be able to connect to the Internet when running in the background.