Published by Xingchen & Rikka

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xingchen & Rikka to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Image Search Customer Insights

1. what the heck? I wish it would go back to what it was.Handy for combing the internet for images that best look and describe in a picture, could be an object, person, animal or bug and maybe a picture of a place that exists on earth while utilizing the app known as Image Search with a certain Image then this app quickly will scan as much information as it can as fast as it can to as accurately identify the said object in the image in question with almost undeniably, impeccable, accuracy that can't be ignoredThis is my first time of rating an app, I decided to rate this app with 5 stars because it works perfectly.

2. This is like using Google Image Search on your computer, but for your phone!! Take a picture, open this app, and upload the picture with 1 click!! You can wait for the results or run it in the background and get alerted when it's done! It's pretty much instant results, but if you are busy and need to come back to it later...you have that option!! Amazing app for our busy technology lives!!! ❤ it!!!Still works flawlessly in 2020 on Android 9 and provides the best experience for reverse image searching from phone.

3. Please keep letting it searching and allow us to put in our information about the image to help the search be on the right track and give us the ability to type in additional key words.

4. I recommend this app to everyone who wants an information on any image and I would like the developer to do more with this app.excellent, great, fabulous! one feature which nobody has that I would like is; say your looking for an image within an image, like, I have a photo of a manufactured knife with a particular trademark stamped on it.

5. It sad to read some people leave poor reviews based on changes on Google side.Since I can't put in what I am looking for and/or say what the image is, it never finds what is in my picture.

6. I used to be able to take a picture of something, click image search and it would do a web search of anything close to it.

7. if I could specify that I'm looking for a similar picture to the whole, but a particular area had to match specially, then I could find the right ones!Doesn't seem to scan thoroughly.

8. It gives the right information on the image you search on provided the image has an information on any website or social media platform.

9. Though normally it dosent take that long to find anything so it's more of a cool feature then an essential toolI was looking for a very specific item, had 2 clear images of the item, and both uploads resulted in horribly generic searches from the app.

10. Since it actually did do the thing "upload image, make a search," I'm giving it 2*, but I can't give it more than that for myself, sorry.

11. picture of a comic book character that I can't remember its name resulted in "water color painting".

Steps to Troubleshoot & Fix Image Search Issues

1. Fix Image Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Image Search: Restarting the app will resolve most errors.
  2. Update the Image Search App. Here is how:
    1. On Android goto PlayStore » Search for "Image Search" » Open Image Search » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Image Search » click "UPDATE".
  3. Clear Image Search app cache: Clearing cached data will force your app to retrieve the latest data directly from Image Search servers.
    1. On Android, goto Settings » Apps » Select "Image Search" » click Storage » click "Clear Cache".
  4. Check Image Search app permissions. If any of these permissions required to use your device's features are disenabled, Image Search might not work.
  5. Uninstall and reinstall Image Search. If nothing else has worked, completely uninstall Image Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Image Search not working


2. Fix Image Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Image Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Image Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Image Search may not be able to connect to the Internet when running in the background.

Reported Issues

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