Published by 王宝红 on Jun 5, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About Digital BBQ

1. Customizable cooking mode for different meat types and doneness levels.

Digital BBQ Customer Insights

1. Why would I need to give access to my location information to my BBQ thermometer to get it to work.......If your phone goes out of Bluetooth range of the thermometer, it emits a very loud piercing alarm that is the same as a smoke alarm sound.

2. Original review : Decent, useful, but why can't I change/modify alarm tones and /or style?? My wife does not like the fire alarm scare in the middle of the night when I am managing a 12 hour smoke!Set up is easy as long as you allow device to access location.

3. The first time I used the app I went into my house to collect a dish and spent 10 minutes looking for the smoke! The second time, I couldn't stand the horrible noise and uninstalled the app.This software seems be unsupported so I don't think I'll be buying the hardware which seems suitable for my needs.

4. Need more flexibility with the alarm settings including different alarms for different probes and custom ringtone like optionsUpdate: Well, no more 'fire alarm' notification.

5. There have been reviews about the main problems with this for a long time now so why hasn't the developer updated it yet? No snooze, can't change the alarm sound (and volume on the hardware?).

6. I hope the upgrade solves it on my Android phone.The thermometer paired right away with my S7 phone, however whenever I set a temperature alarm and it goes off the app crashes.

7. Only gave 4 stars because I wish you could set timers longer than 240 minutes for long smokes and it'd be cool if there was a widget available.It's so buggy - app fails with setting alarms; crashes unexpectedly - it cannot be relied on.

8. Is it supported or already abandoned? Worrying!It works fine on the pixel 2, however you have to initially allow access to location no idea why, however you can remove access once you've paired and it will continue to work.

9. App crashes every time I try and set audible alarm, so vibrate only to notify.

10. As soon as you connect the device go into the app settings and switch off the allow location settings if you prefer.

11. Why would this app need access to the contact list on my phone? Finally figured it out.

Steps to Troubleshoot & Fix Digital BBQ Issues

1. Fix Digital BBQ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Digital BBQ: Restarting the app will resolve most errors.
  2. Update the Digital BBQ App. Here is how:
    1. On Android goto PlayStore » Search for "Digital BBQ" » Open Digital BBQ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digital BBQ » click "UPDATE".
  3. Clear Digital BBQ app cache: Clearing cached data will force your app to retrieve the latest data directly from Digital BBQ servers.
    1. On Android, goto Settings » Apps » Select "Digital BBQ" » click Storage » click "Clear Cache".
  4. Check Digital BBQ app permissions. If any of these permissions required to use your device's features are disenabled, Digital BBQ might not work.
  5. Uninstall and reinstall Digital BBQ. If nothing else has worked, completely uninstall Digital BBQ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Digital BBQ not working


2. Fix Digital BBQ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Digital BBQ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Digital BBQ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Digital BBQ may not be able to connect to the Internet when running in the background.

Reported Issues