Contact Cuisinart Easy Connect Customer Service

Why should I report an Issue with Cuisinart Easy Connect™ BBQ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cuisinart® to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Enjoy the ability to monitor and track your progress directly from your mobile device. ●Select target temperature by food type/doneness or manually. ●See probe's temperature progress in graph view. ●Receive visual and audible notifications when grilling temperature has been reached. ●Favorite and save top grilling sessions in History section. ●Set up multiple timers at once.

2. Now you can take the world famous Cuisinart® brand to your patio, lawn, tailgate, or campsite with our comprehensive line of outdoor grilling products.

3. Track grilling sessions in minutes or hours. ●Search recipe library by product or food type.

4. The Cuisinart® Easy Connect BBQ Mobile App will let you take the guess work out of your next outdoor grilling experience.

5. Cuisinart® is a full-range culinary resource with a wide array of products, preferred by chefs and favored by consumers.

6. Additional filters allow you to fine tune your search. ●Access to product manuals, quick start guides and consumer care.

1. What's the point in having the app if I have to sit by the grill anyway? This should have been made ro work by wifi.First off, the range of Bluetooth in general is terrible, however, the range from the grill to your device is less than 10feet before it loses connection.

2. This is my first run with my new Cuisinart 4 in 1 - smoker seems to perform well but this Bluetooth connection is awful!! Only reason app is not easy to use is due to staying connected - otherwise it would be a yes.

3. Bluetooth connection is awful!! I'm outside, in a clear path to the smoker, less than 20' away from the smoker and it won't stay synced! I'm also less than 15' from my wifi router.

4. You'd be better off getting a wireless thermometer and Googling recipes....This app will lose connection with the thermometer, even while well within Bluetooth range.

5. What's the point of having a timer if it can't keep the cooking time? Additionally, the bluetooth feature is useless.

6. Point being, the app is pointless because the range is weak.After installing the app, it asked me to register my smoker, which I did, and also did the wifi set up.

7. If I have to be that close to the grill/smoker, then what's the point of this device? The Bluetooth function is completely useless because it will connect with any local device.

8. If you use your normal Android back button, (which doesn't auto-hide in this app,) you will log out of the app.Great concept, but constantly disconnects, not to mention it crashes all the time.

9. The convenience if having an app like this would be great if it worked properly and therefore the reason stated above is why I am only giving it two stars.Terrible - you can't be more than 20' from the base unit or be around a corner or have a door/window in between you and the base.

10. There's no point to set the temperature though, as soon as you walk away from the grill, it disconnects.

11. Anyone with a Bluetooth enabled phone in your vicinity will pick up and "capture" the signal before you.

1. Fix Cuisinart Easy Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cuisinart Easy Connect: Restarting the app will resolve most errors.
2. Update the Cuisinart Easy Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Cuisinart Easy Connect" » Open Cuisinart Easy Connect™ BBQ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cuisinart Easy Connect » click "UPDATE".
3. Clear Cuisinart Easy Connect™ BBQ app cache: Clearing cached data will force your app to retrieve the latest data directly from Cuisinart Easy Connect servers.
   1. On Android, goto Settings » Apps » Select "Cuisinart Easy Connect™ BBQ" » click Storage » click "Clear Cache".
4. Check Cuisinart Easy Connect app permissions. If any of these permissions required to use your device's features are disenabled, Cuisinart Easy Connect might not work.
5. Uninstall and reinstall Cuisinart Easy Connect. If nothing else has worked, completely uninstall Cuisinart Easy Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cuisinart Easy Connect not working

2. Fix Cuisinart Easy Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cuisinart Easy Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cuisinart Easy Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cuisinart Easy Connect may not be able to connect to the Internet when running in the background.