Contact RideConnect Customer Service

Why should I report an Issue with RideConnect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RideConnect Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Useless, can't even get started with such a bad design.I truly believe that this app can be Wiley music if person understand what it is, I like the idea that you can create a group of people, I believe it will be great for taxi drivers as they pick up people they can introduce them to this application and if that person wants them again they can always use it for communication it's a wonderful idea and I hope that the company will continue to support itIs this app still in service? I just installed to check it out, but I did not receive the 6 digit code to verify my phone number.

2. Edit- got past the 6 digit login.Does really know on duty or off duty and the notifications don't really let you know when somebody wants a ride and it doesn't stay up in the board to disappears pretty quick would deafening like to get that fixedSuch a very useless app.....did not even receive the otp code and when you try a few time to resend the code they block you....when you msg the admin or support they don't even reply.....waste of my time!!!!It's Asks for all your info and a picture the second you sign in.

3. Can not glance at application until you proceed without doing so.Nothing like uber or lyft I was trying to set it up as driver so I could set my own rates but could not see any riders needing rides at allIn an earlier response to a review, support stated access to contacts was optional but that doesn't seem to be the case.

4. For contacting support (to try to delete your profile) buttons don't work and you can't actually contact support.

5. Continuously wants you to give access to your contacts even if the only reason you have the app is to be part of a channel.

6. Please respond and provide details on how to delete my information, because, you know, GDPR.Can't get into the app anymore.

7. Was a decent app, had potential, but now it doesn't seem to work.

8. Seems to be a forgotten project by the developer.Demands photo to get started... I couldn't get past this.

9. This app has a good concept, and sounds like what Lyft & Uber claim to be but aren't.

10. FAQs are not sorted into any meaningful order, makes finding what you want very difficult.

11. Despite having an Internet connection and EVERY OTHER app opens fine, this tells me I have no connection at all.

1. Fix RideConnect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RideConnect: Restarting the app will resolve most errors.
2. Update the RideConnect App. Here is how:
   1. On Android goto PlayStore » Search for "RideConnect" » Open RideConnect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RideConnect » click "UPDATE".
3. Clear RideConnect app cache: Clearing cached data will force your app to retrieve the latest data directly from RideConnect servers.
   1. On Android, goto Settings » Apps » Select "RideConnect" » click Storage » click "Clear Cache".
4. Check RideConnect app permissions. If any of these permissions required to use your device's features are disenabled, RideConnect might not work.
5. Uninstall and reinstall RideConnect. If nothing else has worked, completely uninstall RideConnect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RideConnect not working

2. Fix RideConnect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RideConnect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RideConnect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RideConnect may not be able to connect to the Internet when running in the background.