Contact KIDSTUBE Customer Service

Why should I report an Issue with KIDSTUBE - Songs and karaoke for Kids & teenagers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PromusicSoftware to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm not sure what I am missing?Very bad some videos are using inproper lunguage, I was in shock when my daughter was watching barbie and then she found some video where was used inproper lunguage.

2. I only see two songs in the songlist (the song, "12345").

3. No this tube its not good!!!!I love this app.

1. Fix KIDSTUBE Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KIDSTUBE: Restarting the app will resolve most errors.
2. Update the KIDSTUBE App. Here is how:
   1. On Android goto PlayStore » Search for "KIDSTUBE" » Open KIDSTUBE - Songs and karaoke for Kids & teenagers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KIDSTUBE » click "UPDATE".
3. Clear KIDSTUBE - Songs and karaoke for Kids & teenagers app cache: Clearing cached data will force your app to retrieve the latest data directly from KIDSTUBE servers.
   1. On Android, goto Settings » Apps » Select "KIDSTUBE - Songs and karaoke for Kids & teenagers" » click Storage » click "Clear Cache".
4. Check KIDSTUBE app permissions. If any of these permissions required to use your device's features are disenabled, KIDSTUBE might not work.
5. Uninstall and reinstall KIDSTUBE. If nothing else has worked, completely uninstall KIDSTUBE then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KIDSTUBE not working

2. Fix KIDSTUBE Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KIDSTUBE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KIDSTUBE not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KIDSTUBE may not be able to connect to the Internet when running in the background.